My Batch 3 unit has been having thermal issues since I got it, and I’m not sure if they’re out of the ordinary since what I’ve been hearing here on the forums seems kind of similar, though these seem more severe.
For me, my unit usually starts up with the fan running at a low speed, and if not the fan starts spinning after a few minutes. No matter what, the fan eventually starts spinning, and the laptop still gets very noticeably hot after doing simple tasks like watching YouTube, doing schoolwork in Edge and Google Docs, and streaming games on Stadia. I frequently have to turn it off and give it a break so it doesn’t get uncomfortable to use on my lap.
The battery life on this laptop has been abysmal because of it, and I have to charge it at least twice a day to have it last throughout the day, and that’s usually about 5 hours of usage. The only intensive task I do on this laptop is music production in FL Studio, which even then is only for 30 minutes every day or so. That can drain the battery more than 20% in that 30 minute session, even when I only have 2 or 3 synth plugins open and a few audio samples. I’m by no means a professional music producer so my projects in it are pretty light.
Recently I installed Linux on the laptop, and contrary to what others have said, I got much better battery life on a full Linux install of Manjaro or Fedora and the fan rarely turned on while using it, not even close to the level it would on Windows. I got about 2-3 hours more battery life on Linux than on Windows, and I could get through the day on a single charge on Linux but not on Windows, even when using the high efficiency power plan and power mode.
Should I reach out to support on this? I have reached out multiple times and their suggestions have not worked.