so i did get it working. it was a mixture of installing all of the drivers that were on the dell page… and actually making sure i selected the right operating system, and just restarting my pc while plugged into the dock.
here is the webpage i got the drivers from https://www.dell.com/support/home/en-us/product-support/product/dell-wd19-130w-dock/drivers
hope this helps someone else in the future!