I have a Framework Laptop 11th with Windows 11.
Since severals days, my laptop does not recognize my thunderbolt dock (Belkin Thunderbolt 3 Pro Dock).
I use this dock since 6 months and suddenly after reconnecting, does not recognize my dock.
It does not even charge anymore.
I tried to:
Reinstalle Thunderbolt driver from Windows drivers package
Update BIOS with last (Beta) BIOS
Buy a new Thunderbolt cable
Try my dock with my Lenovo professionnal laptop (it’s works)
Try my Framework Laptop with another dock
Try to connect my dock directly on USB C port (without dongle)
My laptop works with another dock BUT I think this one is recognized in USB C mode because in the Thunderbolt control center, it is not identified.
Is my dock dying or the problem is from the Framework laptop ?
I think it’s related to other issues people have been getting due to the firmware updates. Left hand tb seem to be unable to use display port alt mode but can use pd. Right tb can connect but that’s it. Since you use Windows It seem likely it’s in the firmware instead of OS related.
I have two posts on the topic that I think are related. And one from the framework team by @nrp I believe. But haven’t found it yet. Will edit it in later. My bad it was by @Kieran_Levin
See below link. Where you can see other people having similar issues.
Please note that the retimers issue has to do with the 12th gen bios, and not the 11th gen. Your bios versions shouldn’t be affecting your tb ports. I would stay on 3.17 for a bevy of other improvements the latest have included.