Epson Printer properties showing strangely Framework 16

Community Support
1

Yesterday I wanted to change the printer qualities on my 16 running Windows 11.
As normal I opened with control/P but what I saw was this

image
image1536×1092 164 KB
rather than the view I saw on my old computer. There is no way of setting the quality of printing, I have been through all the settings several times looking for it. In properties I only see this
properties limited
properties limited763×763 22.6 KB

instead of this
VZOuw1PkxOrQ0Bhq
VZOuw1PkxOrQ0Bhq662×682 57.1 KB

So I tried a different thing to print, the window looked slightly different but there was still no way to get at higher printing quality.
It is not a printer problem as the window/dialogue still looks the same on my husband’s Windows 11 machine as it always did.
Everything is up to date as far as I can tell including drivers.
So, I wondered if this is an only partial compatibility between Framework 16 drivers and Epson printers?
If so, how do I solve it? If not, what can I do to make it show all things which can be adjusted?
Thanks, Mary

2

For higher quality prints I use the Epson software, there are much more settings possible.

3

I’m afraid I don’t understand. Are you suggesting I download something which didn’t come with the printer? Or suggesting I start from the printer and then find my doc and print it?
I have done the second but it was far more cumbersome than using the dialogue as it used to show.

4

Printer etc stuff come from Windows and their drivers.

Maybe download (if you haven’t) the drivers from Epsons site.

5

SOLVED
User error as normal!
I had connected another printer by installing its software and this printer was somehow being picked up without installing its sofware/exe. Once I installed it everything was OK.

Just another facet of being old I suppose, I don’t expect to be able to use things I have not installed.

Thanks for your suggestions.
Mary