I recently received my 13’’ Ryzen™ AI 9 HX 370 and installed the latest Bazzite on it, since Ubuntu isn’t considered supported yet. Things work generally well, except for one annoying issue: I have an external monitor connected through USBC. When rendering media-intensive content on the external monitor, such as YouTube videos, the external screen goes randomly black and the whole system needs a reboot for an image to be rendered again. The screen is still correctly recognized and a desktop is allocated to it, but nothing is rendered. I’m on the latest distro and kernel version (6.14.4-103.bazzite.fc42.x86_64) but already had the same issue with the previous version. Has anyone encountered similar issues and found a solution?
Relevant dmesg output below for context: [10430.312560] amdgpu 0000:c1:00.0: amdgpu: Dumping IP State[10430.316113] amd - Pastebin.com
Very similar symptons here on F13 AI 9 HX 370 running Ubuntu 24.
Sounds like you might be hitting this:
To confirm it, consider checking your logs (journal / dmesg) to see if you have errors mentioning something like:
may 06 17:00:48 cheshire kernel: amdgpu 0000:c1:00.0: amdgpu: ring vcn_unified_0 timeout, signaled seq=206212>
And:
may 06 17:00:49 cheshire kernel: amdgpu 0000:c1:00.0: amdgpu: GPU reset(1) succeeded!
To do so, run this:
sudo journalctl --no-pager|grep -P '(GPU reset|vnc_unified_0)'
EDIT: For the moment I’ve disabled hardware acceleration on Firefox and I haven’t seen it happen again.
Please ignore my previous message. I’ve just seen now you already sent your dmesg
Yes, it seems to be the same issue.
Thanks for the quick response. I had a look at the other issue and since I think I exclusively triggered it using Firefox, I’ll try disabling hardware acceleration for now and see if that helps.