HX 370 instability

Framework Laptop 13 Linux
1

Which Linux distro are you using? Gentoo
Which release version? Up-to-date rolling release
Which kernel are you using? 6.13.7 (later has a wifi issue, waiting on 6.15)
Which BIOS version are you using? 3.03
Which Framework Laptop 13 model are you using? AMD Ryzen™ AI 300 Series - the 370. Originally a 7040 and recently upgraded. Using a WCN785x for wifi.

I’ve got some intermitted instability issues since upgrading to the AI 300 series mainboard.

  1. Occasionally I get a hard freeze - maybe once a day. It seems to occur a few minutes after restoring from sleep the most frequently. I don’t have any details or logs. I’m open to debugging suggestions.

  2. Maybe closer to every two days, the display gets flickery - a flicker every couple seconds - and a hard reset fixes.

Any suggetions on things to try or measure? Have others seen things like this? Is this a me/my board issue?

2

Display related issues, including hard freezes, have been a recurring issue on AMD. You might want to try disabling PSR (reboot required):

sudo grubby --update-kernel=ALL --args="amdgpu.dcdebugmask=0x10"

For more details, please see the convo linked below:

As for logs:

  • View kernel logs of previous boot: journalctl -k -b -1 --no-hostname
  • Tail kernel logs (active boot): journalctl --dmesg -f --no-hostname

Let’s know how it goes.

3

I’ve added that parameter (disabling PSR), and it hasn’t helped. I still had two hard freezes and a spontaneous reboot afterwards.

I do notice that the flickering issue seems exclusively in chrome, my guess is that it’s only occurring with the gpu acceleration.

I’ll try to get useful logs.

4

Hi, I’m on Gentoo too, kernel 6.14.7, and so far no instabilities.
wifi works, GPU too. Got it today, so mildly stress tested.

1 - direct the kernel to dump into EFI pstore. pstore block oops/panic logger — The Linux Kernel documentation , systemd-pstore.service(8) - Linux manual page

5

Same issue here, exact same build but with Bluefin linux distro (GTS, Gnome 47, kernel v6.13.8-200). Also tried various kernel grub flags and bios tweaks, but no luck (though I think I’m getting less screen artifacts).

6

Is (1) similar to either of these:

7

so I just experienced the flickering in firefox.

1 Like
8

I am definitely experiencing this restart. Following up on that thread.

The flicking continues, i think it’s an amdgpu thing mostly noticible when using chrome. It’s gotten a bit better, I think by messing with Adaptive Sync setting but i’m not 100% sure there.