I recently received my AMD Framework 13 (7840) on Fedora 40 Workstation, and set up the fingerprint reader. Sometimes when opening the lid and waking it from sleep, the fingerprint doesn’t register on the login screen. I don’t get an error or anything, and I would just use my password. I’ve tried resetting my fingerprint and it doesn’t seem to fix it. I don’t get any errors appearing, it’s as if it was turned off or disabled. However, it does always work when I’m using a sudo command. Any advice would be appreciated!
I actually have this same issue running fedora 40 on my fw13 amd. It is not reproducible with my lenovo thinkpad t15 gen 2 running fedora 40 workstation.
Did you ever get this figured out? I’m on Ubuntu 24.10 and I am having the same issue. Terminal returns a nearly identical report on mine when I run “journalctl -b | grep fprintd” as well.
Unfortunately, not yet. I have a Framework support ticket opened up and its been escalated. Hopefully, they’ll respond with a solution sometime this week!
Since I last posted (2024-09-14 ), there have been numerous updates since then, I’ve suspended/hibernated my system countless times and the issue hasn’t happened yet, so I think it was a software issue for me that later got fixed ( maybe KDE Plasma 6.1.5, stabilized on Gentoo on 2024-09-21 ).
I’m thinking maybe it wasn’t a hardware or BIOS issue ( for me at least on FW16 )
I upgraded to Fedora 41 Workstation hoping it would somehow fix itself, but the fingerprint login still persisted. I did a clean install of 41 as recommended by support, and it seemed to work. However, when adding certain or many Gnome extensions, the fingerprint login screen started to become slower. So maybe it’s possible the extensions caused the issue? I don’t recall what extensions I originally had, but it around 12 or so. I just use 6 on the fresh install now.
Edit: Confirming it was actually the extensions that caused the fingerprint issues in my case as I was able to recreate the same issue. If adding extensions, do so one at a time to see if affects the login. It’ll tend to authenticate slower or might not just work at all.
I’m seeing this on my FW16 on Ubuntu 24.04. After resuming from a longer sleep (10+ minutes) the fingerprint sensor usually does nothing even though the login prompt has the text “(or place finger on reader)”. If I close the lid and let it sleep for 1 minute the fingerprint unlock works on resume.
It wouldn’t surprise me if Ubuntu had a security mechanism to enforce password re-entry after a certain amount of time being in suspend. My work Macbook Pro does something similar.
I can confirm, that I have the same problem on my FW 13 AMD 7040 running Linux Mint 22.1 Cinnamon.
After resuming from sleep sometimes I get asked for fingeprints and sometimes not. My observation is that after it failed once there is no fingerprint prompt after sleep until next reboot.