Framework 13 AMD Hard Crashing Issue

My latest response to Framework support (answering their most recent questions)

Testing without expansion cards

I’ve run the laptop on battery with the expansion cards removed for approximately 7 hours and experienced no crashing. If I connect a charger it directly into the expansion bay port it does crash again (has happened with two different chargers).

I’ll conduct another on-battery test with expansion cards fitted and see if the above behavior (7 hours run time) is common or not.

Memory

The original memory I purchased was 2x Team Elite 32GB DDR5 5200MHz (non-kit) | Model: TED532G5200C42-SBK

I then purchased 1x Crucial 32GB DDR5 5600MHz | Model: CT32G56C46S5

SSD

Team MP44L 2TB M.2 2280 NVMe PCIe Gen4 SSD | Model: TM8FPK002T0C101

Chargers

  • Alogic USB-C Dual Display (DP Alt. Mode) Dock DUPRMX2-100

  • Dell USB-C monitor (this is at work, fairly confident the model is P3424WE)

  • Heymix 100W GaN X100-2C1A-P49S-AU

  • SlimQ 100W USB C Charger F110

All of these chargers/docks were used by my previous laptop without issue.

I’ve had the crashing happen using 4 different USB-C cables that have been working fine for the past year, I’m super confident that 4 different USB-C cables did not fail on the same day :slight_smile:

Not sure if it’s related, but I’m using power-profiles-daemon with default settings in my NixOS setup. Unsure what Fedora 40 does out-of-the-box, but as I said the crashing happen even just running the Live USB.

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