Hello I recently purchased a framework 13 AMD DIY and brought my own ram (32gb) and SSD. I was able to install windows and download some of my programs, after doing so I installed some drivers and bios updates. My computer decided to restart/shut down and it has been unable to go to the bios or wi…

For ram I have Kingston Fury DDR5 5600MT/s CL40 2x16gb.

Where did you get the instructions to reset the mainboard? If you used the info from the guides, the mainboard wasn’t resetted as the AMD Framework doesn’t have a CMOS battery.

I used this to try to reset the bios hoping it was something the bios was stuck on. Reset forgotten BIOS password - #17 by sgilderd

Have you tried booting without the SSD and with 1 stick of RAM in Slot 0?

My theory here is the BIOS update failed so that the laptop now has no bios and the flash code is coming from the EC. In this case FW have not published a recovery procedure and have just replaced the user’s mainboard. FW support are away for Xmas, so there might be a bit of a wait before you hear…

I think I’ve tried that? I’ve tried each slot independently, as well as no ssd. The fact that I can’t even get to the bios has me thinking it could just not have one?

The RAM has to work before it can reach the BIOS. If it cannot reach the BIOS, you get the LED blink patterns. You reported: Gx12 O B Gx7 The Gx12 basically means it either thinks it OK, or that is just the default state it starts out at before the BIOS sets any to red. I don’t know either way. …

Sorry should have added context as to the start of the problem, I was able to do the bios update successfully but the issue started after the driver update. Somewhere in that update it decided to reboot and now refuses to go to bios or boot. I’m assuming my ram is okay since it did initially boot…

At this point, I think it’s best if you contact support. The diagnostic code is something that Support can help you with.

Framework 13 AMD refuses to boot or go to bios

Community Support

James3 December 27, 2024, 3:07am 2

What make, model of ram do you have?

The most likely fix is you need a new main board. Ask FW support.

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Framework 13 AMD refuses to boot or go to bios

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