Framework 16 RGB keyboard not connecting to VIA

Hey there, I have a Framework 16 with an RGB keyboard running on Ubuntu 23.10. I got my LED matrixes to work via the cli and I’m trying to get my keyboard to work to connect via (either webapp at or the appimage). The webapp does detect they keyboard and claims it is connected, but the ui does not change (see image)

I was reading through several qmk docs quoting rule files and settings, but so far no luck. Where would I start debugging this (any logs, any hints WHERE it is failing)

Welcome to the forum.
Go to instead. Framework has a copy of Via there. The Framework keyboard definitions aren’t yet known to So you’d have to sideload the definitions in order to use that site. Same for the appimage.


Thank you, didn’t know there was a separate via just for framework. Although, I stilll have no success there:

Edit: fixed it. Took the vid and Pid and added the to the /etc/udev/rules.d file like this:

# Keyboard
SUBSYSTEMS=="usb", ATTRS{idVendor}=="32ac", ATTRS{idProduct}=="0012", MODE="0660", TAG+="uaccess"