Framework 16 unstable

[Ruben_Bryon]

We purchased a handful of Framework 16 laptops in our company, most are not using them anymore due to repeated issues with stability.

Mine crashes/reboots about once per day, often shortly after undocking from external monitors but sometimes while not doing any specific action. I’ll be switching to a different laptop as I can’t afford to deal with an unstable one.
I assume my issues are related to the video driver/firmware as the driver seems to crash/reload regularly.

Using Windows 11 Pro, Framework 16 DIY. Recently updated BIOS and VGA drivers (less than 2 months ago). It wasn’t always this bad so maybe older drivers/Windows worked better.

Seems related to:

Framework 16 restarting at random times with no warning

Yeap its updated to version the 3.03 version and I also updated the drivers from the Driver Bundle 2024-04-02. I can do without that Adreniln bloatware though, I just wanted the graphics driver not the rest of that crap.

[MJ1]

How many Framework 16 laptops do you think you have in your company?

[Eagle]

Hi @Ruben_Bryon Sorry to hear this. Let’s have you create a ticket with our support team so we can jump in and help. You can do so here. Please also send me a modmail with the email address you used for the support ticket and I’ll have my team look into it as well.