Hi! I have a Framework AMD 13" DIY edition, batch 9. Every few days or so, my touchpad stops working - usually after I have left it to sleep for a bit, but also if I just shut it down - really I’ve been unable to track down an exact cause.
After a couple weeks of experimentation, I do not believe this is OS specific as the symptom seems to be that the laptop does not see the touchpad at all in lspci or libinput list-devices. When it’s in this bad state, if I reboot into an ubuntu 22.04 USB drive, it continues to be in this state. In fact, the only fix I’ve found is that I open the laptop chassis and fiddle around with the ribbon cable that connects the touchpad to the motherboard. After doing so and powering the machine back on, the touchpad is always restored to working order for a bit. No amount of reboots, software updates, or sleep/wake cycles seems to restore it. There are no obvious issues in dmesg or similar, except for the aforementioned lack of touchpads in my command outputs.
Here’s the output of lspci -k when it’s behaving:
00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14e8
Subsystem: Framework Computer Inc. Device 0006
00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Device 14e9
Subsystem: Framework Computer Inc. Device 0006
00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea
00:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea
00:02.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14ee
Subsystem: Advanced Micro Devices, Inc. [AMD] Device 1453
Kernel driver in use: pcieport
00:02.4 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14ee
Subsystem: Advanced Micro Devices, Inc. [AMD] Device 1453
Kernel driver in use: pcieport
00:03.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea
00:03.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 19h USB4/Thunderbolt PCIe tunnel
Subsystem: Advanced Micro Devices, Inc. [AMD] Device 1453
Kernel driver in use: pcieport
00:04.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea
00:04.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 19h USB4/Thunderbolt PCIe tunnel
Subsystem: Advanced Micro Devices, Inc. [AMD] Device 1453
Kernel driver in use: pcieport
00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea
00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14eb
Subsystem: Device 0006:f111
Kernel driver in use: pcieport
00:08.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14eb
Subsystem: Device 0006:f111
Kernel driver in use: pcieport
00:08.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14eb
Subsystem: Device 0006:f111
Kernel driver in use: pcieport
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 71)
Subsystem: Framework Computer Inc. Device 0006
Kernel driver in use: piix4_smbus
Kernel modules: i2c_piix4, sp5100_tco
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 51)
Subsystem: Framework Computer Inc. Device 0006
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f0
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f1
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f2
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f3
Kernel driver in use: k10temp
Kernel modules: k10temp
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f4
00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f5
00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f6
00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f7
01:00.0 Network controller: MEDIATEK Corp. MT7922 802.11ax PCI Express Wireless Network Adapter
Subsystem: MEDIATEK Corp. Device e616
Kernel driver in use: mt7921e
Kernel modules: mt7921e
02:00.0 Non-Volatile memory controller: SK hynix Platinum P41/PC801 NVMe Solid State Drive
Subsystem: SK hynix Platinum P41/PC801 NVMe Solid State Drive
Kernel driver in use: nvme
Kernel modules: nvme
c1:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Phoenix1 (rev c4)
Subsystem: Framework Computer Inc. Device 0006
Kernel driver in use: amdgpu
Kernel modules: amdgpu
c1:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Rembrandt Radeon High Definition Audio Controller
Subsystem: Framework Computer Inc. Device 0006
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
c1:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Family 19h (Model 74h) CCP/PSP 3.0 Device
Subsystem: Framework Computer Inc. Device 0006
Kernel driver in use: ccp
Kernel modules: ccp
c1:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15b9
Subsystem: Framework Computer Inc. Device 0006
Kernel driver in use: xhci_hcd
Kernel modules: xhci_pci
c1:00.4 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15ba
Subsystem: Framework Computer Inc. Device 0006
Kernel driver in use: xhci_hcd
Kernel modules: xhci_pci
c1:00.5 Multimedia controller: Advanced Micro Devices, Inc. [AMD] ACP/ACP3X/ACP6x Audio Coprocessor (rev 63)
Subsystem: Framework Computer Inc. Device 0006
Kernel driver in use: snd_pci_ps
Kernel modules: snd_pci_acp3x, snd_rn_pci_acp3x, snd_pci_acp5x, snd_pci_acp6x, snd_acp_pci, snd_rpl_pci_acp6x, snd_pci_ps, snd_sof_amd_renoir, snd_sof_amd_rembrandt, snd_sof_amd_vangogh, snd_sof_amd_acp63
c1:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h/19h HD Audio Controller
Subsystem: Framework Computer Inc. Device 0006
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
c2:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Device 14ec
Subsystem: Framework Computer Inc. Device 0006
c2:00.1 Signal processing controller: Advanced Micro Devices, Inc. [AMD] AMD IPU Device
Subsystem: Framework Computer Inc. Device 0006
c3:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Device 14ec
Subsystem: Framework Computer Inc. Device 0006
c3:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15c0
Subsystem: Framework Computer Inc. Device 0006
Kernel driver in use: xhci_hcd
Kernel modules: xhci_pci
c3:00.4 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15c1
Subsystem: Framework Computer Inc. Device 0006
Kernel driver in use: xhci_hcd
Kernel modules: xhci_pci
c3:00.5 USB controller: Advanced Micro Devices, Inc. [AMD] Pink Sardine USB4/Thunderbolt NHI controller #1
Subsystem: Framework Computer Inc. Device 0006
Kernel driver in use: thunderbolt
Kernel modules: thunderbolt
c3:00.6 USB controller: Advanced Micro Devices, Inc. [AMD] Pink Sardine USB4/Thunderbolt NHI controller #2
Subsystem: Framework Computer Inc. Device 0006
Kernel driver in use: thunderbolt
Kernel modules: thunderbolt
Contrast with the “bad state” output:
00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14e8
Subsystem: Framework Computer Inc. Device 0006
00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Device 14e9
Subsystem: Framework Computer Inc. Device 0006
00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea
00:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea
00:02.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14ee
Subsystem: Advanced Micro Devices, Inc. [AMD] Device 1453
Kernel driver in use: pcieport
00:02.4 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14ee
Subsystem: Advanced Micro Devices, Inc. [AMD] Device 1453
Kernel driver in use: pcieport
00:03.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea
00:03.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 19h USB4/Thunderbolt PCIe tunnel
Subsystem: Advanced Micro Devices, Inc. [AMD] Device 1453
Kernel driver in use: pcieport
00:04.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea
00:04.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 19h USB4/Thunderbolt PCIe tunnel
Subsystem: Advanced Micro Devices, Inc. [AMD] Device 1453
Kernel driver in use: pcieport
00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea
00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14eb
Subsystem: Device 0006:f111
Kernel driver in use: pcieport
00:08.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14eb
Subsystem: Device 0006:f111
Kernel driver in use: pcieport
00:08.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14eb
Subsystem: Device 0006:f111
Kernel driver in use: pcieport
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 71)
Subsystem: Framework Computer Inc. Device 0006
Kernel driver in use: piix4_smbus
Kernel modules: i2c_piix4, sp5100_tco
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 51)
Subsystem: Framework Computer Inc. Device 0006
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f0
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f1
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f2
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f3
Kernel driver in use: k10temp
Kernel modules: k10temp
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f4
00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f5
00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f6
00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f7
01:00.0 Network controller: MEDIATEK Corp. MT7922 802.11ax PCI Express Wireless Network Adapter
Subsystem: MEDIATEK Corp. Device e616
Kernel driver in use: mt7921e
Kernel modules: mt7921e
02:00.0 Non-Volatile memory controller: SK hynix Platinum P41/PC801 NVMe Solid State Drive
Subsystem: SK hynix Platinum P41/PC801 NVMe Solid State Drive
Kernel driver in use: nvme
Kernel modules: nvme
c1:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Phoenix1 (rev c4)
Subsystem: Framework Computer Inc. Device 0006
Kernel driver in use: amdgpu
Kernel modules: amdgpu
c1:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Rembrandt Radeon High Definition Audio Controller
Subsystem: Framework Computer Inc. Device 0006
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
c1:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Family 19h (Model 74h) CCP/PSP 3.0 Device
Subsystem: Framework Computer Inc. Device 0006
Kernel driver in use: ccp
Kernel modules: ccp
c1:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15b9
Subsystem: Framework Computer Inc. Device 0006
Kernel driver in use: xhci_hcd
Kernel modules: xhci_pci
c1:00.4 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15ba
Subsystem: Framework Computer Inc. Device 0006
Kernel driver in use: xhci_hcd
Kernel modules: xhci_pci
c1:00.5 Multimedia controller: Advanced Micro Devices, Inc. [AMD] ACP/ACP3X/ACP6x Audio Coprocessor (rev 63)
Subsystem: Framework Computer Inc. Device 0006
Kernel driver in use: snd_pci_ps
Kernel modules: snd_pci_acp3x, snd_rn_pci_acp3x, snd_pci_acp5x, snd_pci_acp6x, snd_acp_pci, snd_rpl_pci_acp6x, snd_pci_ps, snd_sof_amd_renoir, snd_sof_amd_rembrandt, snd_sof_amd_vangogh, snd_sof_amd_acp63
c1:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h/19h HD Audio Controller
Subsystem: Framework Computer Inc. Device 0006
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
c2:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Device 14ec
Subsystem: Framework Computer Inc. Device 0006
c2:00.1 Signal processing controller: Advanced Micro Devices, Inc. [AMD] AMD IPU Device
Subsystem: Framework Computer Inc. Device 0006
c3:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Device 14ec
Subsystem: Framework Computer Inc. Device 0006
c3:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15c0
Subsystem: Framework Computer Inc. Device 0006
Kernel driver in use: xhci_hcd
Kernel modules: xhci_pci
c3:00.4 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15c1
Subsystem: Framework Computer Inc. Device 0006
Kernel driver in use: xhci_hcd
Kernel modules: xhci_pci
c3:00.5 USB controller: Advanced Micro Devices, Inc. [AMD] Pink Sardine USB4/Thunderbolt NHI controller #1
Subsystem: Framework Computer Inc. Device 0006
Kernel driver in use: thunderbolt
Kernel modules: thunderbolt
c3:00.6 USB controller: Advanced Micro Devices, Inc. [AMD] Pink Sardine USB4/Thunderbolt NHI controller #2
Subsystem: Framework Computer Inc. Device 0006
Kernel driver in use: thunderbolt
Kernel modules: thunderbolt
And here’s libinput list-devices when it’s behaving:
Device: Video Bus
Kernel: /dev/input/event2
Group: 1
Seat: seat0, default
Capabilities: keyboard
Tap-to-click: n/a
Tap-and-drag: n/a
Tap drag lock: n/a
Left-handed: n/a
Nat.scrolling: n/a
Middle emulation: n/a
Calibration: n/a
Scroll methods: none
Click methods: none
Disable-w-typing: n/a
Disable-w-trackpointing: n/a
Accel profiles: n/a
Rotation: 0.0
Device: Lid Switch
Kernel: /dev/input/event0
Group: 2
Seat: seat0, default
Capabilities: switch
Tap-to-click: n/a
Tap-and-drag: n/a
Tap drag lock: n/a
Left-handed: n/a
Nat.scrolling: n/a
Middle emulation: n/a
Calibration: n/a
Scroll methods: none
Click methods: none
Disable-w-typing: n/a
Disable-w-trackpointing: n/a
Accel profiles: n/a
Rotation: 0.0
Device: Power Button
Kernel: /dev/input/event1
Group: 3
Seat: seat0, default
Capabilities: keyboard
Tap-to-click: n/a
Tap-and-drag: n/a
Tap drag lock: n/a
Left-handed: n/a
Nat.scrolling: n/a
Middle emulation: n/a
Calibration: n/a
Scroll methods: none
Click methods: none
Disable-w-typing: n/a
Disable-w-trackpointing: n/a
Accel profiles: n/a
Rotation: 0.0
Device: FRMW0004:00 32AC:0006 Wireless Radio Control
Kernel: /dev/input/event8
Group: 4
Seat: seat0, default
Capabilities: keyboard
Tap-to-click: n/a
Tap-and-drag: n/a
Tap drag lock: n/a
Left-handed: n/a
Nat.scrolling: n/a
Middle emulation: n/a
Calibration: n/a
Scroll methods: none
Click methods: none
Disable-w-typing: n/a
Disable-w-trackpointing: n/a
Accel profiles: n/a
Rotation: 0.0
Device: FRMW0004:00 32AC:0006 Consumer Control
Kernel: /dev/input/event9
Group: 4
Seat: seat0, default
Capabilities: keyboard pointer
Tap-to-click: n/a
Tap-and-drag: n/a
Tap drag lock: n/a
Left-handed: n/a
Nat.scrolling: disabled
Middle emulation: n/a
Calibration: n/a
Scroll methods: none
Click methods: none
Disable-w-typing: n/a
Disable-w-trackpointing: n/a
Accel profiles: n/a
Rotation: 0.0
Device: PIXA3854:00 093A:0274 Mouse
Kernel: /dev/input/event6
Group: 5
Seat: seat0, default
Capabilities: pointer
Tap-to-click: n/a
Tap-and-drag: n/a
Tap drag lock: n/a
Left-handed: disabled
Nat.scrolling: disabled
Middle emulation: n/a
Calibration: n/a
Scroll methods: *button
Click methods: none
Disable-w-typing: n/a
Disable-w-trackpointing: n/a
Accel profiles: flat *adaptive custom
Rotation: n/a
Device: PIXA3854:00 093A:0274 Touchpad
Kernel: /dev/input/event7
Group: 5
Seat: seat0, default
Size: 111x73mm
Capabilities: pointer gesture
Tap-to-click: disabled
Tap-and-drag: enabled
Tap drag lock: disabled
Left-handed: disabled
Nat.scrolling: disabled
Middle emulation: disabled
Calibration: n/a
Scroll methods: *two-finger edge
Click methods: *button-areas clickfinger
Disable-w-typing: enabled
Disable-w-trackpointing: enabled
Accel profiles: flat *adaptive custom
Rotation: n/a
Device: AT Translated Set 2 keyboard
Kernel: /dev/input/event3
Group: 6
Seat: seat0, default
Capabilities: keyboard
Tap-to-click: n/a
Tap-and-drag: n/a
Tap drag lock: n/a
Left-handed: n/a
Nat.scrolling: n/a
Middle emulation: n/a
Calibration: n/a
Scroll methods: none
Click methods: none
Disable-w-typing: n/a
Disable-w-trackpointing: n/a
Accel profiles: n/a
Rotation: 0.0
Vs not behaving:
Device: Video Bus
Kernel: /dev/input/event2
Group: 1
Seat: seat0, default
Capabilities: keyboard
Tap-to-click: n/a
Tap-and-drag: n/a
Tap drag lock: n/a
Left-handed: n/a
Nat.scrolling: n/a
Middle emulation: n/a
Calibration: n/a
Scroll methods: none
Click methods: none
Disable-w-typing: n/a
Disable-w-trackpointing: n/a
Accel profiles: n/a
Rotation: 0.0
Device: Lid Switch
Kernel: /dev/input/event0
Group: 2
Seat: seat0, default
Capabilities: switch
Tap-to-click: n/a
Tap-and-drag: n/a
Tap drag lock: n/a
Left-handed: n/a
Nat.scrolling: n/a
Middle emulation: n/a
Calibration: n/a
Scroll methods: none
Click methods: none
Disable-w-typing: n/a
Disable-w-trackpointing: n/a
Accel profiles: n/a
Rotation: 0.0
Device: Power Button
Kernel: /dev/input/event1
Group: 3
Seat: seat0, default
Capabilities: keyboard
Tap-to-click: n/a
Tap-and-drag: n/a
Tap drag lock: n/a
Left-handed: n/a
Nat.scrolling: n/a
Middle emulation: n/a
Calibration: n/a
Scroll methods: none
Click methods: none
Disable-w-typing: n/a
Disable-w-trackpointing: n/a
Accel profiles: n/a
Rotation: 0.0
Device: FRMW0004:00 32AC:0006 Wireless Radio Control
Kernel: /dev/input/event5
Group: 4
Seat: seat0, default
Capabilities: keyboard
Tap-to-click: n/a
Tap-and-drag: n/a
Tap drag lock: n/a
Left-handed: n/a
Nat.scrolling: n/a
Middle emulation: n/a
Calibration: n/a
Scroll methods: none
Click methods: none
Disable-w-typing: n/a
Disable-w-trackpointing: n/a
Accel profiles: n/a
Rotation: 0.0
Device: FRMW0004:00 32AC:0006 Consumer Control
Kernel: /dev/input/event6
Group: 4
Seat: seat0, default
Capabilities: keyboard pointer
Tap-to-click: n/a
Tap-and-drag: n/a
Tap drag lock: n/a
Left-handed: n/a
Nat.scrolling: disabled
Middle emulation: n/a
Calibration: n/a
Scroll methods: none
Click methods: none
Disable-w-typing: n/a
Disable-w-trackpointing: n/a
Accel profiles: n/a
Rotation: 0.0
Device: AT Translated Set 2 keyboard
Kernel: /dev/input/event3
Group: 5
Seat: seat0, default
Capabilities: keyboard
Tap-to-click: n/a
Tap-and-drag: n/a
Tap drag lock: n/a
Left-handed: n/a
Nat.scrolling: n/a
Middle emulation: n/a
Calibration: n/a
Scroll methods: none
Click methods: none
Disable-w-typing: n/a
Disable-w-trackpointing: n/a
Accel profiles: n/a
Rotation: 0.0
I previously thought this was due to some issues others were seeing that got tracked down to mkinitcpio, but adjusting my mkinitcpio version didn’t seem to help there (I believe my current version, which is still having problems, includes that fix) and of course I can reboot into kernels that were set up without the bad mkinitcpio. I’m still currently getting the i2c_hid_acpi i2c-PIXA3854:00: i2c_hid_get_input: incomplete report (37/65298) message that indicates the mkinitcpio issue, but my mouse is currently working. When the mouse isn’t working, I don’t see any of those issues and reloading the i2c/hid related kernel modules doesn’t seem to help.
Is this some bizarre hardware failure? Do I need to tape something down like apparently happened on the early Intel batches? I’m on the latest firmware (3.05).