Framework Croatia availability

[amoun]

Hi and welcome to the forum

As a UK consumer ???

So what keyboard is used in Croatia, is that an issue maybe?

[oresk]

Thnx for the welcome.

Well the “official” keyboard layout would be slavic ISO.
I use ansi english layout when I can.

I could get someone to order a framework for me in germany, but I would like to buy it through my LLC.
It would be great if orders could be made even if keyboard layout is not available yet.

[amoun]

Yes just tried Hungary and see it is not available.

Hopefully not only will some Framework people respond but respond with an eta ??? Hmm! may be a while

[Fraoch]

Please indicate your interest on the locales page.

(From Bringing the Framework Laptop to more of the world).

[oresk]

Yeah, have done it some time ago.

I would guess my question would be when do you plan to have availability for small markets. Croatia has just under 4 mil people.

I can order stuff from germany or some other eu country with my tax id no problem.

[amoun]

@oresk

availability for small markets.

I’m not sure about the size as Hungary is not supported and just in case you missed a ‘sign’ Fraoch is a community moderator so asking

@oresk

my question would be when do you plan to

isn’t quite ‘right’ as it has nothing to do with Fraoch

I suppose you will just have to either wait or more likely get one from Germany as you indicated.

I suppose a direct ask to Framework may be more productive ??

[oresk]

If I send an email directly to frame.work nobody else will be able to see the answer.

[amoun]

@oresk

If I send an email directly to frame.work nobody else will be able to see the answer.

You can copy your email and their response here, just ensure you don’t include your email address.

[amoun]

Have you seen this topic/post

Waiting for EU sales or importing?

Hello everyone. Just a reminder that we do not endorse freight forwarding as it can lead to a poor customer experience. Framework will not be able to honor any warranties as we are not authorized to sell or ship our product to countries/regions outside of those that are officially supported. If you proceed with exporting Framework products to unsupported countries/regions, you are acknowledging our inability to provide warranty support and understand that you are solely responsible for any and a…

[zzrakic]

Since Croatia has switched to euro for the currency and entered Schengen I don’t think there should be any issues for shipping the laptop to Croatia anymore.

I think only show stopper would be the Croatian keyboard layout but I guess most of the customers would be fine with English one in the meantime.

Are there any other showstoppers? It would be awesome if framework team would be more transparent on what are the issues that are preventing shipment.

[Anachron]

Please note that freight forwarding is still not supportes.

[amoun]

More to the point

Discussion of Freight Forwarding is Prohibited

Framework does not officially support any countries/regions other than those available for sales and shipment via Framework’s own sales pages, and if customers proceed with utilizing a freight forwarder, Framework will be unable to support the product should hardware replacement be required, nor will Framework be able to address any VAT or Customs issues that may arise. If customers decide to proceed, they are acknowledging that Framework is not responsible for anything that may happen as a resu…

[narki]

I’m certain there is a market for it here, keyboard layout doesn’t matter nearly as much as everything else framework offers.

[MJ1]

Welcome to the forum.

@narki

I’m certain there is a market for it here

Croatia is an EU member. So while Framework isn’t yet shipping directly to Croatia, Framework now allows one to utilize freight forwarding. Note that this only applies to EU countries.

Purchasing products in a European Union (EU) country that Framework does not...

[narki]

Yes but one of the biggest advantages of owning a framework laptop is an ease of a repair/upgrade. If I had to think about logistics each time I had to change something on it, it sadly loses that appeal.

[MJ1]

@narki

Yes but one of the biggest advantages of owning a framework laptop is an ease of a repair/upgrade. If I had to think about logistics each time I had to change something on it, it sadly loses that appeal.

I understand. And agree.
For parts (repair replacements or upgrades) there is frame-parts.myshopify.com. UK based with worldwide shipping. But you’d still have to deal with forwarding for the initial laptop order, and also if there is ever a need to send it back for service under warranty.

Just wanted to be sure you knew of the new updated Framework policy. As well as anyone else coming across the thread, searching about Croatia availability.

[narki]

I appreciate that, thank you
I also was not aware of the existence of frame-parts.myshopify.com
that would cover most of my needs actually, thank you for the tip

[MJ1]

Yeah, until you mentioned repairs / upgrades, I forgot about them.

[Grbinho]

I would agree with the rest of the people here.
Native keyboard layout is not an issue at all.
As long as I can select ANSI US that is perfect!

[Ivan_Jelenic]

Would be cool to have it available in Croatia. I’d insta buy it, and I know a bunch of people who also would. I don’t want the hassle of getting it through another country.

Keyboard is not an issue. I can just use any ISO keyboard layout, which is what the Croatian keyboards use (only the letters/symbols are different). If it ever becomes available I can just buy it later.