Hello Framework community, I recently got my Framework Laptop 13 with a Ryzen 5 about 10 days ago before school starts and I’m really enjoying it so far. It crushes my old daily-driver (a 2015 iMac) in literally every task I seem to throw at it… but I have one issue that is getting increasingly annoying:
The detachable ports on the left side of the laptop (HDMI on top and USB-A below it) seem to stop functioning after a few hours on suspend and the only way to “revive” them is by re-attaching them to the laptop or shutting the computer down for quite a few minutes and turning it back on.
My firmware is on the current 3.05 version, my Ubuntu version is 24.04 (all up-to-date according to “System Updater”), I disabled USB power management by changing some GRUB settings [GRUB_CMDLINE_LINUX_DEFAULT="quiet splash usbcore.autosuspend=-1],
and so far I’ve only used my laptop on my desk or lap so I doubt anything is interfering with the connection.
Any help or knowledge on the issue is much appreciated. Thanks.
Hey,
Not sure it is related, but my left ports (top USB-C and bottom USB-A) also behave weirdly. Sometimes they stop working and I don’t know why. Sometimes the USB-C only works for display and not power.
I have to reboot the laptop to have them working, re-attaching them doesn’t change anything.
I’ve had issues with the ports since receiving my batch 1 AMD.
The front most left ports ; basically just doesn’t work irrespective of what is plugged into it, I get occasional registration of devices during unplug / replug device cycles, but even the usb-c adaptor/cable plugged directly into the mobo often fails to show anything.
The right front is slightly better, but especially for A-to-C adaptors it will outright just stop working, and if I use a USB multi-metre when it’s in this state I get nothing from it; so it’s electrical signalling logic somewhere.
Both the back ports are a bit more reliable, however the right back port definitely has issues intermitently with registering USB-C DP Alt mode or Hub Display converters behind it, that will require a plug/unplug or reboot to resolve.
Given others can use their respective ports without these issues, but there is a large enough contingent of users who seem to have the issue, I am guessing there is a manufacturing defect.
I’ve tested distro/kernel combinations all the way through the 6.6 to current 6.11 series and the problem , especially the front left port. Never seems to get better.
I would RMA the board, but as I’m based overseas have put off doing so as dealing with that particular idosyncracy is worse than just putting up with 2 ports of USB-C/TB4 one of which is unreliable