I have a Framework Laptop 13 Ultra 1 64GB 1 TB, two years old, with Debian 13 & Windows 10
A couple of weeks ago, using Linux (99% of time), it resetted itself abruptly.
Restarted with no problem.
Today I noticed that the battery was no longer charging.
After numerous tests, changing chargers, multiports, and swapping modules, I found that the ports on the left side no longer work and won’t charge, regardless of which modules are inserted.
The ones on the right side, however, work properly and even charge.
I also noticed that the laptop resets every few hours.
What can I do to diagnose the problem?
I have this exact same issue. I’m using the Ryzen HX370 and Fedora 43 though.
The random resets stopped for me after removing all USB A modules (USB A module also killed a few flash drives somehow). I have never had this issue until the last couple weeks.
For the left side charging ports, if you leave it powered off long enough or sometimes do a battery disconnect for a little bit usually it will charge for a few hours on the left side. Others on the forum have noted issues with the rear left charging port as well. I previously only had issues with the rear left but within the last few weeks the front left has stopped working as well too.
I have given up on all the modules except the USB C and just use an anker dongle for everything else. I’ve had intermittent USB A and 1 TB storage card disconnects since my initial Intel 11th gen that has persisted through multiple Ryen 7840u boards and now the HX 370.