What a day, huh? We’ve seen an overwhelming response to our announcements today and we couldn’t be more excited seeing reactions globally to what’s coming next for Framework. With new announcements and new product launches come increased inquiries and/or requests into our Framework Support team. We’ve seen a significant spike in contacts today and our support teams are hard at work at responding to all tickets in the order in which they were received. We kindly ask for your patience while we work through the queues to respond to any tickets you may have submitted.
We’ve evolved quite a bit since our beginnings as a support group and we hope you’ve seen improvements in both response time and quality of response. We’ll continue to grow our team in both capability and in size as we scale Framework and our products over time.
Thank you for believing in our mission and for your amazing support!