I use the framework_tool, in communication mode, to get information about my installed fans
The same tool also has a diagnostic mode which can be a useful when you’re gathering firmware and system status information which I hadn’t really considered using until the rear USB-C issue cropped up and others in the community chimmed in
Anyway, just thought I’d share in case it’s helpful for fault-finding and providing data to Support 
Here are a few windows powershell commands:
framework_tool --help
framework_tool --version
To install:
winget search --id framework_tool
winget install framework_tool from github page no longer works, but you can use:
winget install --id FrameworkComputer.framework_tool
or
winget install FrameworkComputer.framework_tool
Nice
And of course you can use winget to keep your version of framework_tool up-to-date
winget upgrade framework_tool