I’m on windows 11 with the dGPU and sometimes when i launch a game, my laptop just turns off then turns back on immediately after, no windows blue screen just no power, then power. it happens when im not plugged into the wall but has no regard to battery charge level. The games are not demanding GPU wise. any thoughts?
That’s certainly odd. What games does it happen for? Currently the only thing I could think of is checking the interposer. Make sure it’s clean and has a good connection.
People playground, factorio, but a much more demanding game like helldivers has not caused any issues yet
Hmmm… It kinda sounds like when the dGPU is in use it’s ok and when the iGPU is used it’s not. Are you able to check what GPU is being used? My thought is that since it crashes immediately you could force dGPU on the games that it tends to crash on and see if that fixes it. Not sure if this would be a hardware or software issue.
i have all games set to use the 7700s
It could be a driver issue. Are you using the drivers provided by FW or by AMD? I did get an email this week that I saw this morning that FW had new drivers for the FW16.
i havent installed the new ones yet
It can be related to the bios settings (if you’re on the latest one, which has introduced those pesky bugs) as you can find more feedback here:
https://community.frame.work/t/framework-16-randomly-shuts-off/
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Is the behavior like a Freeze then reboot? FTR
I.e. The system seems like it has frozen for about 20 seconds then reboot.
We have occasional reports of that on Linux here:
If you do get a FTR, then you might have the “easy to reproduce” case for it, that has alluded us up until now.
There is a way to access the S5_RESET_STATUS register in Windows though, that would make us 100% sure we have a similar issue.
On Windows this tool is the easiest way I know of to fetch random
register values.
You need to turn off some security features to use it. Once you’ve got it installed you
should be able to do an MMIO read just like Linux does. You can use the
FCH_PM_BASE from a Linux patch and then look at the
FCH_PM_S5_RESET_STATUS register from my patch.
These are both in patch 5.
Hi
Has anyone else got these games as well?
Can anyone else reproduce the “FW shutting down” problem?
If it can be reliably reproduced, FW might be able to track it down and fix it.
It’s possible that the EC doesn’t reduce the power limit enough when using battery and the battery management disconnects it due to over current.
no it snot , just black screen, then shows FW logo as if it is booting from a full shutdown