FW16 Batch 13 Guild

On your image, the spacer looks to be lying on top of the frame. Is that really the case, or just an artefact of the slightly blurry image?

No, there is also a small gap, but all screws are tight, just checked again.

Something doesn’t look quite right there. The face plate of the numpad should sit slightly recessed relative to the base frame. The touchpad and spacer should sit flush. They may be raised a little bit, but gently pressing down on them should (temporarily) move them down in the correct position. If there is any sort of resistance, don’t force it.

So assembling is very easy, very strange the whole thing.
but my numernpad does not light up either

The numpad backlight must be activated separately. With num-lock disabled, pressing the enter-key on the numpad toggles backlight brightness of the numpad and the “+” key toggles dimming.

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I decided to run some small tests.

Shared my details in the Linux Benchmarks thread

What’s interesting, is the CPU power.
The minimum value is 5.26 GHz while the maximum value is 6.23 GHz.

This is strange because AMD say the max boost clock is 5.2Ghz: https://www.amd.com/en/products/processors/laptop/ryzen/7000-series/amd-ryzen-9-7940hs.html

My FW16 batch 13 took a strange detour, but arrived today.
Everything nice and tidy, pity completing it took only 45 minutes. :wink:

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I don’t even have the email that says it shipped. Where’s my laptop if everyone already has theirs by now from Batch 13?

Are you in Oz?
Cos Oz isn’t isn’t being shipped to for some reason.

Nope, I’m in the US – Atlanta metro to be specific. Everyone else here in the States seems to have gotten theirs; I haven’t heard a peep since the “batch being prepped” email but my card has been charged already…

better contact support, from what I’ve been seeing of our batch 13 and later batches you should have got yours by now!
I’m feeling super frustrated with the shipping mess to Oz!

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And I haven’t gotten a message back from support about this either. @Destroya is it possible to have you look into this for me please?

Good luck!
I’m still seeing the 2-3 week delay for us Oz customers.

And I still have nothing… Just an email from support saying “we’ll reach out to our logistics partners” but that was 2 4 days ago.

I’m really close to calling my credit card company and having the charges reversed. You are not allowed to play with $2500 of my hard-earned money like this. I want to believe in this company but I am a Senior Support Engineer for a large IT company and I’d be reprimanded if I didn’t make contact with my customers every 24 hours with this sort of thing. Make it right or give me my money back!

Bonza for my Oz order, final got my order shipped notice.
Now to see how long transportation takes.

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Also just got my shipping notice for Australia. Given the speed its been picked up I’m hoping for a fast delivery.

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any updates?

Yep, I got it sorted. There was a bit of miscommunication on what I wanted to happen with the order when I was trying to get the credit card switched; I got it taken care of and it has shipped out a few hours ago.

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Its here! And just before the weekend. Guess that’s my weekend planned.

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