FW16 Wifi - work wifi "cannot connect to this network" - other devices can connect

Community Support
,
1

Hi!

Enjoying my FW16 so far and have not had any issues other than this one issue:

At my work, I cannot connect to the workplace wifi with this laptop at all; I just get an error message saying “cannot connect to this network”. This is after resetting my network adapter, installing system updates and the initial framework driver pack. Other wifi networks at home and outside work (e.g. coffee shop wifi) all work fine so I don’t think it’s the adapter itself.

If I connect to the wifi on my phone and bridge the connection via USB it works but I would like to not do that long-term.

What should I try next?

FW16, Windows 11

2

Do you know who manage Access Points in your company? maybe there is filtering by MAC address?

Are you using RZ616 or have you replaced WIFI card to some other model?

What is access point model in your company? Does it use WPA2 or WPA3?

without more details it will be hard to suggest anything.

3

To be honest I think it may actually be a system update I need to install - now all wifi networks are not working including at home - all passwords keep getting forgotten by the system and when I enter the correct password it cannot connect.

Will fully update, reboot and try again

No modifications to the original wifi card