Help with USB issues with brand new FW16 AMD AI 300

Framework Laptop 16
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1

Hi!

I just received my DIY FW16 and I’m having issues with both USB-A and USB-C, on all ports.

When I got it I immediately wanted to install Fedora on it, and used port 4 initially with the USB-A card (laptop plugged), but the laptop just shutdown mid boot (without any error message).
I then tried other ports, they all failed similarly except for port 2 (I haven’t tried port 1).

While I thought that was odd, the laptop seemed to work normally, until I tried to restore data from my backup USB-C external drive. I got tons of IO errors after a few minutes of data transfer:

Feb 06 18:05:44 blueberry kernel: BTRFS error (device dm-1 state EA): bdev /dev/mapper/luks-fb051ba8-a9b9-4606-9c68-d58000860dab errs: wr 11434, rd 356609, flush 0, corrupt 0, gen 0
Feb 06 18:05:44 blueberry kernel: I/O error, dev sdb, sector 626597088 op 0x0:(READ) flags 0x1000 phys_seg 4 prio class 2
Feb 06 18:05:44 blueberry kernel: BTRFS error (device dm-1 state EA): bdev /dev/mapper/luks-fb051ba8-a9b9-4606-9c68-d58000860dab errs: wr 11434, rd 356610, flush 0, corrupt 0, gen 0
Feb 06 18:05:44 blueberry kernel: I/O error, dev sdb, sector 490710432 op 0x0:(READ) flags 0x1000 phys_seg 4 prio class 2
Feb 06 18:05:44 blueberry kernel: BTRFS error (device dm-1 state EA): bdev /dev/mapper/luks-fb051ba8-a9b9-4606-9c68-d58000860dab errs: wr 11434, rd 356611, flush 0, corrupt 0, gen 0
Feb 06 18:05:44 blueberry kernel: I/O error, dev sdb, sector 492807584 op 0x0:(READ) flags 0x1000 phys_seg 4 prio class 2
Feb 06 18:05:44 blueberry kernel: BTRFS error (device dm-1 state EA): bdev /dev/mapper/luks-fb051ba8-a9b9-4606-9c68-d58000860dab errs: wr 11434, rd 356612, flush 0, corrupt 0, gen 0
Feb 06 18:05:44 blueberry kernel: I/O error, dev sdb, sector 734605696 op 0x0:(READ) flags 0x1000 phys_seg 4 prio class 2
Feb 06 18:05:44 blueberry kernel: BTRFS error (device dm-1 state EA): bdev /dev/mapper/luks-fb051ba8-a9b9-4606-9c68-d58000860dab errs: wr 11434, rd 356613, flush 0, corrupt 0, gen 0
Feb 06 18:05:44 blueberry kernel: I/O error, dev sdb, sector 736702848 op 0x0:(READ) flags 0x1000 phys_seg 4 prio class 2
Feb 06 18:05:44 blueberry kernel: BTRFS error (device dm-1 state EA): bdev /dev/mapper/luks-fb051ba8-a9b9-4606-9c68-d58000860dab errs: wr 11434, rd 356614, flush 0, corrupt 0, gen 0
Feb 06 18:05:44 blueberry kernel: I/O error, dev sdb, sector 490710432 op 0x0:(READ) flags 0x1000 phys_seg 4 prio class 2
Feb 06 18:05:44 blueberry kernel: BTRFS error (device dm-1 state EA): bdev /dev/mapper/luks-fb051ba8-a9b9-4606-9c68-d58000860dab errs: wr 11434, rd 356615, flush 0, corrupt 0, gen 0
Feb 06 18:05:44 blueberry kernel: I/O error, dev sdb, sector 492807584 op 0x0:(READ) flags 0x1000 phys_seg 4 prio class 2
Feb 06 18:05:44 blueberry kernel: BTRFS error (device dm-1 state EA): bdev /dev/mapper/luks-fb051ba8-a9b9-4606-9c68-d58000860dab errs: wr 11434, rd 356616, flush 0, corrupt 0, gen 0
Feb 06 18:05:44 blueberry kernel: I/O error, dev sdb, sector 624500448 op 0x0:(READ) flags 0x1000 phys_seg 4 prio class 2
Feb 06 18:05:44 blueberry kernel: BTRFS error (device dm-1 state EA): bdev /dev/mapper/luks-fb051ba8-a9b9-4606-9c68-d58000860dab errs: wr 11434, rd 356617, flush 0, corrupt 0, gen 0
Feb 06 18:05:44 blueberry kernel: I/O error, dev sdb, sector 626597600 op 0x0:(READ) flags 0x1000 phys_seg 4 prio class 2
Feb 06 18:05:44 blueberry kernel: BTRFS error (device dm-1 state EA): bdev /dev/mapper/luks-fb051ba8-a9b9-4606-9c68-d58000860dab errs: wr 11434, rd 356618, flush 0, corrupt 0, gen 0
Feb 06 18:05:45 blueberry kernel: BTRFS error (device dm-1 state EA): error loading props for ino 5286269 (root 256): -5
Feb 06 18:05:45 blueberry kernel: BTRFS error (device dm-1 state EA): error loading props for ino 3239290 (root 256): -5

I tried all ports, multiple USB-C extension cards, and multiple hard drives and usb sticks, I’m seeing the same issue every time there high enough IO. The external hard drive also works flawlessly on my FW13.

Something else that’s quite odd, on a cold boot the laptop takes about 30 seconds to display the Framework logo… My FW13 doesn’t behave like this at all, it shows the logo almost instantly.

I tried reseating the RAM (Single 32GB ordered with the laptop), but it didn’t change anything. I ran memtester, and it passed.

As it stands, I just can’t use any USB drive reliably and I’m wondering if the mainboard is faulty or if the issue comes from somewhere else.

Any idea what might be going on?
Thanks!

2

the logo issue is a confirmed bios problem.

It’s been confirmed in the github repo report tracker where even framework desktop is suffering same issue.

So that will be fixed once they release new bios that fixes the logo delay, so once this update is out. Hopefully it will boot faster afterwards :slight_smile:

1 Like
3

There are usb power limits.
Try just one usb device plugged in at a time. If that works, then it confirms a power problem.