Yes.
I’m just so tired of contacting support over that last 5 months…. I just want a working laptop and this seemed like another hardware problem that could be fixed.
Nothing they say will change the performance I get, at best 47% of advertised. They don’t seem to think it will help sending replacement TIM either. That tells me they either know it wouldn’t help or they only do it for 1185G7s customers.
I have alerted them to the issue with their wording, it is up to them how to respond.
I wonder how the batteries “up to 80% capacity after 1000 cycles” will actually work out…