That landing page has links to Framework Laptop 13 (11th Gen Intel® Core™, 12th Gen Intel® Core™, and 13th Gen Intel® Core™) downloads. It will also have the links to Framework 13 (Ryzen 7040 Series) and Framework 16 downloads when they are available.
We’re continuously finding ways to improve/streamline the experience, and more is coming. Thank you for your support!
No worries! It’s just a landing page that directs you to the appropriate link for a specific generational product knowledge base article. Too many folks were going to the wrong page and downloading the incorrect BIOS or Driver Bundle. This should help reduce or eliminate that from happening.
I said the URL was dead-simple. As far as determining which model they have, we’ll create a separate knowledge base article for that. Once we create that article, we’ll put the link on the landing page.
@Twistgibber A few days back it was released from Framework Team that Ubuntu and Fedora were officially supported versions of Linux. It would be better if you write the steps for these just like Windows and refer to linux forum for other Linux Variants. Why give special treatment to Windows users?
It is fairly safe to assume that a landing page for “all Framework Laptop Firmware and Driver Bundle Downloads” will contain links to all Framework Laptop Firmware and Driver Bundle Downloads, and that it will probably be updated as new Framework Laptop models come out!
I guess my question was if there were going to be bundles necessary to download when the AMD boards ship or if they’d be included pre-installed… though thinking about it, it probably wouldn’t work out well to have them pre-installed
Pre-built models come with drivers installed by default. DIY edition does not, because it doesn’t necessarily come with a drive for it to be installed on. Either way, it would still need to be available for download in case you have to reinstall your OS or replace the drive.
Big thank you to the framework team, this will make supporting forum users who need to be linked to these so much easier bc I just have to remember the one link! this is so great, and I hope we end up getting more of these easy little links for more useful framework references! (short “contact support” link someday?)
This one I’m not so sure about. We’ve designed the flows to have self-help up front to enable quicker resolution. Framework | Support is still valid and the submission form is a link at the bottom of the page. If anything, we’ll have Framework | Fix Consumer Electronics (does not exist yet) land on the same page.
We’re looking at some overhauls, but everything comes down to resourcing and priority.
Can’t we have individual drivers, or at minimum, a way to extract the drivers and do as we wish?
I just tried the “single-install-file-does-it-all” on my new 7840U machine and it replaced everything with OLDER versions, without even giving me an option to pick & choose.
I had to re-install iGPU, Chipset, and IPU drivers again from the files I downloaded directly from AMD to get back to where I was before.
And I didn’t want Realtek audio driver installed, because I prefer base Windows drivers, and again, it installed it without giving me an option.
And I think it installed the MediaTek WiFi module driver, even though I don’t even have that, as I swapped in AX200 as soon as I got the laptop.
Framework is supposed to be for relatively experienced people. This “just download this massive file and run it” doesn’t cut it, especially for DIY people.
