I just received my Batch 5 FW 13 2.8K Ryzen 7 order. However, I could not find a Framework “cool” or similar patch anywhere in the box.
Did Framework stop sending those out, was mine missed, or have I missed it? If you have any info on whether you got one with a recent order, that would be appreciated.
Did you purchase the device while it was in preorder? I believe the patch is provided only for preorders.
You can check your order information to see if they added a free patch. If they did but didn’t send it, you can contact Framework Support for a replacement if you really want it. Framework support is quite busy, so if you do not think it’s worth the hassle then don’t.