I’m having some pretty bad screen flicker. A friend with a 13 suggested I didn’t plug the video cable in well enough, however that’s not part of the assembly process I don’t think. Any help would be appreciated. It’s not backlight flickering, but random zigzag flickers. I can upload a small video if it helps.
Are you on Windows or Linux? Which BIOS are you on? Do you get the flickering on an external monitor?
Fedora Linux, no flickering on external monitor. I’ve not updated the BIOS yet.
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I’ve put it into the Linux subcategory so that the Linux support team and other Linux users can have a look at it and see whether or not it is an OS issue. The thread can be recategorized later on if necessary.
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so it’s been two weeks. Is this a warranty issue? Did I buy a lemon?
I video showing the problem would help a lot. Does it also flicker while in the bios screens?
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I’ll upload a video… it’s intermidant… I’ve been watching a youtube video for about 30min, no problems. But typing, opening the screen, etc causes it.
it’s not letting me upload a video. Try this?
If you haven’t opened a ticket yet, I recommend that you do.
you thinking hardware problem?
Honestly, from the video that you attached, I can’t see any flickering. Maybe it’s due to how the video is recorded. But if you open a ticket, the Linux team can help you track down the what the cause of the issue is. If it’s software, then they’ll guide you on how to fix it. If it’s hardware, then stuff that needs to be replaced will be. If you see this flickering in the BIOS, then it’s likely hardware. If not, then it’s probably software.
Hi,
From the video, I see the flicker. The bottom 1/3 of the display flickers for a very short moment.
This is caused by either a loose display cable, or a faulty display.
I would tend to blame a faulty display panel.
Raise a support ticket with FW and if they think the same, you might get a replacement panel.
Try to also get it to flicker during the bios screens.
It might also be caused by software and reproducing it in bios would prove that aspect.
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It’s REALLY intermittent but also almost a constant. Normally if I’m not touching the laptop (watching youtube) it’s fine, but if I’m typing or alt-tabing it does that. It’s nigh impossible to catch on film because of course it is. It’s also super annoying and distracting.
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Found this thread. I am having the exact issue. I just took apart the monitor and reseated the connection both at the monitor and the motherboard and it is still happening. I guess I need to open a ticket.