I’m also getting the DPC_WATCHDOG_VIOLATION BSOD on Windows 11 with my AMD Framework 13.
I’ve noticed that it only ever happens when I’m on battery and usually 5 - 10 minutes after resuming from sleep.
The system will freeze, usually the mouse first and the keyboard will either lag or stop responding. Then after sitting frozen for around a minute or two the system will blue screen with the error:
DPC_WATCHDOG_VIOLATION
The error dump varies, here are a few of the different errors I’ve found in the Windows maintenance log:
Problem signature
Problem Event Name: LiveKernelEvent
Code: 1d4
Parameter 1: 0
Parameter 2: 5
Parameter 3: ffffcf0a9de7b110
Parameter 4: 102
OS version: 10_0_22631
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.22631.2.0.0.256.4
Locale ID: 2057
Extra information about the problem
Bucket ID: LKD_0x1D4_COMMAND_TIMEOUT_0x5_UcmUcsiAcpiClient_UcmUcsiCx!UcmUcsiCx::GenerateUcsiFailureDump
Problem signature
Problem Event Name: LiveKernelEvent
Code: a1000001
Parameter 1: 1
Parameter 2: 0
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_22631
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.22631.2.0.0.256.4
Locale ID: 2057
Extra information about the problem
Bucket ID: LKD_0xA1000001_amdfendr!unknown_function
Server information: 914e99eb-6aef-4364-983d-9b1ec43abb0f
Problem signature
Problem Event Name: BlueScreen
Code: 133
Parameter 1: 1
Parameter 2: 1e00
Parameter 3: fffff8023431d340
Parameter 4: 0
OS version: 10_0_22631
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.22631.2.0.0.256.4
Locale ID: 2057
Extra information about the problem
Bucket ID: 0x133_ISR_amdgpio2!unknown_function
I’m running the most up-to-date drivers from AMD directly for both chipset and GPU.
Windows 11 is fully up to date
I’m using Framework RAM
Running BIOS 3.03.
I’ve checked all the internal connections and reseated the memory and SSD.
I have been getting random crashes on my AMD fw13 too. Today I updated my drivers using the AMD autodetect tool, but got a crash just now after a few hours of up time.
This time it went to a BSOD rather than just hanging indefinitely and made a minidmp.
Here is the callstack from the dump using windbg.
Hi all. I was encountering BSODs, and found a solution (at least for me). Basically, they only happened on battery and when the PCI Express Link State Management was set to Maximum Power Savings on battery (the default). Since changing the setting to Moderate, I have had no further issues.
You need to open “Edit Power Plan”, then “Change Advanced Settings” and then modify the PCI Express setting.
Thanks for this tip. I just encountered the DPC_Watchdog_Violation BSOD crash, while on battery. I just made that Power Setting change. I’ll report back!
I’ve had my AMD 13 for about 2 weeks and have had the same lockups described here. Each time, the mouse stutters, then the whole system freezes. I mostly use the laptop for browsing the web, so it’s no surprise that it has always happened when I go to open a new tab in Edge. Edge uses HW acceleration so I wonder if the GPU drivers are involved.
It has happened while plugged in as well as on battery. I have the latest BIOS, latest AMD drivers and Win11. I am running 2x16GB g.Skill 5600 CL40 RAM and a Solidigm SSD. I have run the Win11 RAM test in the thorough mode and it found no problems. I will try changing the PCI Express Link State next and see what happens.
I have had mine for about a month and I have the same issue. Sometimes the display turns into a bunch of color blocks so my guess is it’s the AMD graphics driver. It only happens on Windows.
Edit: After 24h of using the PCI Express “fix”, it’s crashed 3-4 times. So, uh, that doesn’t work, unfortunately.
I have been in close contact with support on this issue, there isn’t much to report back yet as I am waiting on my supported ram kit to come in. Is anyone else using 4800Mhz ram that is experiencing this issue?
Thx @sgilderd for the suggestion. I’ve been having these freezes everyday at least twice since I got the laptop (5 days ago). However, I guess there has been a decrease in the frequency as I got 4 freezes on the second day after building the laptop up.
I just modified the PCI express settings and I’ll comment back in three days or so to give a feedback. Hope it works out!
Edit : it just froze twice already halfway through the morning…
Same experience here, initially. Random stuttering, freezing and eventually a blue screen. Only one event produced a full MEMORY.DUMP file.
Windows 11 Pro, Kingston fury 5600 2 x 32 RAM and Samsung 980 Pro 1 TB SSD. No tweaks other than following the knowledgebase instructions for allocating more RAM for video. Main computer used about 4 hrs/day for web surfing, videos and light gaming.
This was an opportunity to learn the basics of WinDbg to analyze the minidump crash files. The results consistently pointed to a faulting graphics driver.
Two solutions seem to have worked.
First, installing the latest AMD Adrenaline software downloaded directly from AMD. No blue screens since.
Second, installing OpenSuse Tumbleweed Linux as a dual-boot setup. It just works, although it did take some research and fiddling to get the touchpad and fingerprint reader working satisfactorily. Has not crashed once though. Happily, Wayland and KDE work beautifully with this incredible hardware, such a leap forward from the old ThinkPad.
Had my 7840 for ~24 hours, installed the FW driver package, smooth sailing. I see the post about updated drivers and see that the FW driver bundle is from September, so I update to today’s drivers, just had a good 2 minute hang when double clicking the url bar in firefox. Might just go back to the FW drivers. Also it seems there’s no link in adrenalin to update the drivers? Am I missing something?
EDIT: 4 hours later and my first BSOD. I’m going back to the FW drivers.
Haven’t reinstalled them. Wanted to give the brand new drivers more time.
New BSOD, “IRQL NOT LESS OR EQUAL” happened when connecting to a pdanet+ wifidirect hotspot. CT2K16G56C46S5 https://www.adorama.com/ct2k16g56cs5.html
AFAIremember, watchdog BSOD was on a 45W charger, IRQL was on battery.