I have a support case open regarding this, but I think I found the issue, and wanted to at least get the question out there to the community.
Is the community aware of any reputable repair shops that can potentially perform mainboard repair work on a Framework 13 mainboard, preferably around the North Carolina area? I’m going to have to get a new mainboard since this one is out of warranty, but if this one is (reasonably) salvageable, I’d like to explore options for that. My first attempt to contact Louis Rossman’s shop was unsuccessful, as they kindly let me know they only work on Macbooks, but it was at least worth the ask.
My Framework 13 (Intel 12th-gen) failed over the weekend. I wasn’t actively using it when it failed, but it was powered on. I had stepped away for a couple hours to work from a different system, and came back to it being non-responsive with the power LED on, but otherwise not responding to anything. Tried to fully power-cycle it, still nothing. Noticed LED diagnostic patterns, which I can share if someone would like.
After reapplying the stickers covering the left and right sides of the board that cover some of the soldered components, I noticed a discolored and deformed part of the sticker that covers part of the left side of the board… as if it got really hot. I didn’t notice this previously, so it may have been getting hotter and deformed as I was troubleshooting. After noticing this, I attempted to power it up one last time, and it immediately was extremely hot to the touch.
The IC beneath this part of the sticker is labeled UA1, which appears to be the Tempo Codec based on the schematics. The IC has some sticker residue on top, but I do see a spot that may indicate it failed/exploded part of the plastic on top of it, as well as what appears to be at least one blob of solder below it.
Agreed. They still have the case open, but was looking just in case.
The issue appears to be with a different IC in my case, though. The ones from those two links appear to be MOSFETs related to charging. In my case, the component appears to be audio related. At least at first glance, the MOSFETs on the top (and bottom) of my mainboard appear to be fine, but my thermal camera’s not behaving… and I don’t want to try powering it back up again without talking with support.
Hi Ricky. Thanks for bringing this to our attention. I understand you already opened a case with support. That’s the best thing to do for this issue. They should respond and get your issue addressed shortly. Please let me know if you need anything else.
