[RESPONDED] Radeon RX 7700s not being recognized

I’ve installed the “Radeon™ Software for Linux® version 23.40.2 for Ubuntu 20.04.6 HWE” driver, but whenever I restart the machine, it looks like my system is only recognizing the 740m graphics whenever I check System Info, or $ lscpu. Is anyone else having this issue?

Is there a reason for not updating the OS? The driver may not be configured to work on 20.04.

I tried 24.04 version of Ubuntu, Kubuntu, and Budgie, and my laptop won’t boot outside of recovery mode where I have to fix broken packages before it lets me start up the desktop. I went back to mint because i’ve never had problems with it on any machine i’ve run, but it looks like they based the latest mint off Ubuntu 21.04 or something. I tried both the 20.04 HWE, AND THE 22.04 HWE on the Radeon site, and had no luck with either when it comes to recognizing the graphics card.

The graphics card is natively supported by the kernel on Ubuntu 22.04 and later.

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Please post the output of “lspci” here.

00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14e8
00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Device 14e9
00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea
00:01.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14ed
00:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea
00:02.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14ee
00:02.4 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14ee
00:03.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea
00:03.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14ef
00:04.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea
00:04.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14ef
00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14ea
00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14eb
00:08.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14eb
00:08.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Device 14eb
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 71)
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 51)
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f0
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f1
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f2
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f3
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f4
00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f5
00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f6
00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Device 14f7
01:00.0 PCI bridge: Advanced Micro Devices, Inc. [AMD/ATI] Navi 10 XL Upstream Port of PCI Express Switch (rev 12)
02:00.0 PCI bridge: Advanced Micro Devices, Inc. [AMD/ATI] Navi 10 XL Downstream Port of PCI Express Switch (rev 12)
03:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Device 7480 (rev c1)
03:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Device ab30
04:00.0 Network controller: MEDIATEK Corp. Device 0616
05:00.0 Non-Volatile memory controller: Sandisk Corp Device 5017 (rev 01)
c4:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Device 15bf (rev c2)
c4:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Device 1640
c4:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Device 15c7
c4:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15b9
c4:00.4 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15ba
c4:00.5 Multimedia controller: Advanced Micro Devices, Inc. [AMD] Raven/Raven2/FireFlight/Renoir Audio Processor (rev 63)
c4:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) HD Audio Controller
c5:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Device 14ec
c5:00.1 Signal processing controller: Advanced Micro Devices, Inc. [AMD] Device 1502
c6:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Device 14ec
c6:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15c0
c6:00.4 USB controller: Advanced Micro Devices, Inc. [AMD] Device 15c1
c6:00.5 USB controller: Advanced Micro Devices, Inc. [AMD] Device 1668
c6:00.6 USB controller: Advanced Micro Devices, Inc. [AMD] Device 1669

I’ll give 22.04 a try. I thought Mint would have had a 22.04 version already but I’ll test it out in demo mode!

Ah ok. Kubuntu 22.04 works

Just a friendly reminder, as Mario indicated, the appropriate driver is provided on Ubuntu OOTB (out of the box). Installing outside of this space is going to be a bad time. Please always follow our guides first.