Bought the 11th Gen DIY edition back in August 2021 and it has run without any issues. Have been using it for 8-12 hours of use everyday and travelling extensively.
Case
Have dropped the laptop probably more than 5 times, but less than 10. Small damage to the case and on the most recent drop it also cracked the touchpad.
Touchpad
Ordered replacement on Thu Feb. 22, it shipped out on Fri Feb. 23 and arrived on Monday Feb 26 (USA). Did not affect usability luckily, so I replaced it today in about 15 minutes.
Keyboard
Longtime thinkpad user, had no issues adjusting to the feel/depth. Also, the touchpad/trackpad is nice enough that I actually am starting to like it better than the trackpoint. I’m a heavy cli/keyboard shortcut user, so the only time I would use the trackpoint was to have to point/click/drag with some precision and the trackpoint was a bit harder sometimes.
Keyboard is pretty beat up now though. Not sure if I got a set of bad paint or something on my batch. Doesn’t bother me or functionality, however, I do get a lot of comments as to what is wrong with my keyboard.
Fan
It started making a bit of noise after a bit of a year and travelling thru India. Lots of dust, etc. Just removed the heat sink and cleaned out the fan and hopefully that will stop. Most of the time it is running silently.
Also, I couldn’t figure out how to remove the fan independently of the heat sink. Luckily, had some thermal paste on hand.
Wifi
Perhaps it is because I’m using a Atheros QCNFA222 which has open firmware for linux, but the reception seems to be less than what I would hope. Could also be antenna locations, but no way for me to know.
Power cord
This one is a bit irritating. I travel a lot and it’s a nice laptop with a duct-taped power cord. A nicer GaN charger that does both phone and laptop at the same time would be wonderful.
Firmware
I’m too scared to upgrade the firmware.
Comparison to 2012-2014 Macbook Air
I had Macbook Airs for a few years from 2012-2014. There was some wearout on the keys, but not as extensive as the framework laptop.
The Airs survived quite a few drops as well, and had some dings, etc. However, one time one of the usb ports got bent out of shape and I couldn’t plug things in. No idea how that happened.
And after not using my last one for 5 years, I took it out to consider installing linux on it. It dropped about 1.5 feet off a coffee table and the screen shattered. Apparently, $600 to repair that, so not going to happen.
Also, after about a year of use I would go in and get the battery replaced under warranty. No issues with the battery yet.
Conclusion
The wear and tear on the keyboard and power cord do seem like they are a bit worse than they should be compared to regular laptops. However, the laptop has seen extensive use and quite a few drops, but has kept on working.