Ryzen AI 300 running windows 11 will not hibernate (Solved)

When trying to hibernate windows 11 24H2 the system will shutdown and the power light will go off for a second but immediately turn back on and boot back to windows, picking up where it left off. It seems like it tries to hibernate, but something starts the laptop back up. I even tried doing a fresh install of Windows with no change. Is anyone else having this issue?

Mat

Have you installed the Framework 13 driver pack for your mainboard? Do you have anything magnetic around the left hand side of the keyboard and trackpad?

Yes I installed the driver pack. No there is no metallic objects near by. I am able to successfully shut down the laptop with out it starting back up.

Can you run the following in CMD and see if any sources are reported:

powercfg -lastwake

While you are at it could you also run the following and post it here:

powercfg -waketimers

If your wake sources are 0 and you do not have any waketimers you will need to check in the event viewer to see if there are any entries under the “power troubleshooter” source.

Please share anything you clean from these things here. Hopefully the community can help figure it out.

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This was ran after trying to hibernate the system.

powercfg -lastwake
Wake History Count - 1
Wake History [0]
Wake Source Count - 0

powercfg -waketimers
Timer set by [SERVICE] \Device\HarddiskVolume3\Windows\System32\svchost.exe (SystemEventsBroker) expires at 9:00:11 PM on 5/28/2025.
Reason: Windows will execute ‘Maintenance Activator’ scheduled task that requested waking the computer.

The laptop does power down completely for a second before it powers back on.

Mat

Open the start menu and type power plan. This will bring up an option called Edit power plan. Click on that.

When that window opens you want to click on the Change advanced power settings option. This will open ANOTHER window. Here you want to expand the Sleep option.

Then expand the Allow wake timers option. Set this to disable. Click apply and ok. You can close all of the windows that this has generated.

Now try to hibernate. Does it work?

If it is still waking immediately it is most likely your wifi card. You will need to go into device manager. Then open the network adapter section. Right click on the wifi card entry and select properties. Click on the power management tab and make sure that the device is not allowed to wake the computer. This is foolishly on by default with Windows installs and it is a serious pain in the butt. (it is probably because of S0 connected standby but still a pain.)

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Thank you for the reply. Those settings are already set to disabled. I should have posted this originally, I was previously running a Ryzen 7040 and Hibernation work as expected. I swapped out the motherboard to the AI 300 without reinstalling windows and Hibernation stopped working. I then removed the HD and replaced it with a new one and installed Windows and Hibernation still did not work. My guess is that it is a bios issue. It would be great to have someone else test it. I have second AI 300 coming for a co-worker and when it arrives I can try it on that machine as well. My guess is that it will have the same issue.

So you installed the drivers when you were using the 7040, and just to be sure, you installed the driver package specifically for the AI 300?

I foolishly did not read the last part of your message regarding not allowing the wifi card to wake the computer. After I unchecked that box it appears that Hibernation is working properly. For posterity here is the new setting.

Thank you for your help.

Mat

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Awesome to hear! Enjoy your new AI 300 hotness!

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