Ryzen Framework Laptop Drivers Issues

Community Support
1

I hope to help anyone else having issues with their Ryzen Laptop.
I was having missing driver issues after installing windows 11 with a generic install thumb drive and using the OOBE\BYPASSNRO.
I installed the driver package Ryzen Drivers
I was still missing drivers specifically PCI Data Acquisition and Signal Processing Controller. I was missing another driver, but I do not have the name anymore.
Other issues:

  • Issues with my Anker thunderbolt 4 dock and the framework HDMI adapter.
  • Could not get any monitors to work via USB-C to HDMI cable.
  • Closing laptop lid would make screen turn off. When lid was reopened, screen would not turn back on.

My solution all together was to

This fixed the docking issue, screen issue, and HDMI adapter issue. I still have missing drivers.
ACP USB Node
PCI Data Acquisition and Signal Processing Controller.
Other than that the computer appears to running well. If anyone can point me to where I can download those missing drivers. I would appreciate it.

2

I have a Windows 11/AMD machine, and I’ve just checked device manager and have zero missing drivers listed there (no ‘unknown devices’) - so it would seem that everything ‘base’ on the machine is covered by the driver bundle. Might be worthwhile re-running it in case something failed on install?

I know this doesn’t solve your problem, but I wonder if it’s down to having different drivers for the dock or expansion cards?

Might be worthwhile also checking if the devices are allocated to the hub - use ‘connection view’ in device manager to see what they are hanging off of physically.

3

Check what bios version you have. Framework says that 3.03 ships with batch 2, HOWEVER, mine did not. You can get the latest of the latest here AMD Ryzen 7040 Series BIOS 3.03 and Driver Bundle Beta and it’ll work well. Otherwise, those devices seem to be from the dock.

4

That’s the XDNA IPU. If you want to go to the source, you can go to Installation Instructions — Ryzen AI Software 1.1 documentation

It has the “Download the IPU Driver” link near the top.

However, you have to make an account and agree to their beta software EUA.

Hopefully, it will become part of Adrenaline package soon.

5

Any update here? I just got a new Frame.work PC and i still have a missing ACP USB node driver. Any ideas?

2 Likes
6

I dont know which driver the “ACP USB node” actually is, I also had the missing driver shown in the device manager. It went away after doing this:

  1. Just install the “Framework Driver Bundle” without removing anything beforehand. It will install 7 Driverpackages and even overwrite newer installed amd drivers.
  2. Install newest AMD Drivers with their “combined auto detect web installer” from the AMD website
7

When installed alone, it identifies as the “AMD USB Audio Device”, I was able to install it by unpacking the installer provided by Framework and pointing device manager at the resulting folder.

2 Likes
8

I am more and more pissed about the framework amd experience. BSODs and alot of instability. (even after the beta bios)

Now I reinstalled the system with Windows 11, did all updates, installed the Framework driver package → device manager shows missing driver for a multimedia device.

After installing the amd driver package the view changes from missing multimedia device to missing driver for ACP USB Node.

Sry, I have to say this is ****. Maybe a lot of problems come from driver combinations etc.

I am switching back to a thinkpad again, cause I cannot use the device for serious work with windows atm.

1 Like
9

i confirm, it worked perfect on my FW 16. thank you

10

Interestingly
ACP USB BT (AMD BT Audio Device) was installed, but the ACP USB [Node] (AMD Audio Device) not.

I did unpack the AMD Driver (full version about 700mb, like from TechPowerUp) and picked it manually from the Device Manager (ACPAfd folder).

The HW ID:
ACP\DEVTYPE_0007&DEVREV_0000&VEN_1022&DEV_15E2&SUBSYS_F1110006&REV_63

Working clean on 13’'.

However I’m not sure what exactly it does.

1 Like
11

i would have preferred intel/nvidia for the fw16…but we didn’t get either…and im starting to feel jaded…

12

Has anyone been able to figure out what these other ones are?:

Device manager
Device manager1164×846 157 KB

I’ve been able to do the ACP USB NODE as described above from the Framework drives after installing AMD’s Adrenaline 24.6.1, but not sure where to point these others at.

13

The BTIS etc. are Bluetooth headphones.
You probably need to go to the headphone manufacturer’s Web site and get the drivers for it.

14

Ah, amazing! Thanks for that James, appears they were my Samsung Galaxy Buds Pro. Downloaded the Buds app (originally only had them connected with Bluetooth) & all sorted.

Cheers!!