[SOLVED] Charging cable split and frayed

More importantly, the lid-closed detector in the framework is magnetic: if you put a magnet against the right hand side of a framework laptop, it will interpret that as a lid-close. In most configurations, that means it will turn off the screen and suspend.

If your charge cable has magnets in it, it will be much more likely you’ll trigger this “feature” accidentally.

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Hi I’m not sure what the risk would be and there are people on this forum that are making magnetic extension cards to avoid the need of the extra ‘plug/socket’ that I’m intending to use.

@Nils That’s an interesting point. Should be get my cables in a couple of weeks so will let you know if your suspicions pan out.


I know there is quite a large thread of people building an expansion card with a magnetic port built in, but they’re all accepting the risk. The main reason that I’m aware of is that the unprotected pins can easily cause a short due to static electricity. The exposed pins on your laptop are now an exposed point that can conduct static electricity directly to your internal components. Source

I also believe there’s some risk involved with the fact that all of the connections (power & data) are made all at once. In USB Type-C cables that are up to spec the ground pin is connected before anything else makes connections. This helps prevent any accidental electricity, static or otherwise, from frying your device. This does not happen when you just snap together all of the pins all at once on a magnetic connector. Source

So, I feel that the possibility of risk may be small, but it has a lot of opportunity to damage the device, hence why I don’t do it and why I caution others to do it. If the convenience is worth the risk to you, by all means, go for it. It’s a very cool concept, just not one that I’m willing to risk at this time.


That would be a design flaw as it must be possible for an earth/ground pin to make contact first. But a good point I will look into that. Thanks


Have requested Syllucid, who are about to send me magnetic cables, address these issues

Here is the response from Syllucid

Hi *******, Thanks for your questions. a) Compared to other designs, the connectors on our tips are not as exposed providing some protection. While theoretically there is an increased risk, anecdotally static discharge does not appear to be an issue with this design which has been available for a number of years. b) The type C male end of the cable is connected to the negative electrode of the power supply, meaning grounding has been completed. I hope this addresses your concerns.

As the USB C doesn’t connect directly to the battery, what can be shorted out that can cause damage.

If it is a matter of worrying about any DC output the USB C provides.

a) isn’t it protected from a short circuit?
b) can the output from one USB C be disabled?

I had personally contacted USB-IF and they did indeed say that magnetic cables pose a risk to your device and highly discourage using them. I do not care about what a manufacturer says they just want money.

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Well that would apply to everything you buy, even food, which is why I invest a lot of time cultivating land etc. and not selling the produce. Any excess gets composted.

Most probably everyone you speak too wants money but manufacturers want to keep making money from sales.

So I imagine they have a vested interest in making sure the products they sell are viable for the market they target.

Will see how these cables work out, and since I bought most to give away I’d better provide the ‘warnings’ alluded to :frowning:

Writing a reply to report that I am now encountering the same problem. System is only 6 months old and I also have a longitudinal tear on the sleeve. May be a design flaw or quality control issue if there have been reports of similar wear patterns. The tear is also getting longer as time goes by.

I concede there is no official recourse for me as I’m in an unsupported country. Likely will also be cheaper to just replace the thing locally.


I suppose it could be down to your use that creates the issue, not that that is any 'excuse.

I did think the way the cable is formed to the plugs was a bit rough…

However both the images indicate bending at the ‘rough’ joint, the former one more so, so that would indicate maybe a ‘poor’ storage in a bag maybe where the plug gets bend maybe 90° against the cable…

An update on my expected magetic cables from Syllucid

I was expecting a delivery yesterday but the package got trashed between UK customs and UPS, disappointed a bit but not surprised.

The really exceptionally bright and cheerful news is that I have just received a phone call from the founder (Netherlands to UK) to explain what they have discovered and are about to send a new package.

Now that’s what I call customer support.

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OK I have received magnetic cables from Syllucid.

  • I do notice it gets very warm even at low loads ???

  • First I note the USB C port on the Framework is a bit shallow, there is a gap of some 2mm between the plug and the expansion card. This gap is also present with the default Framework charger and cable.
    But here is the same gap with the magentic connector. I can see now more clearly why there is an expansion card in the making to have the adapter housed in the card.

  • You can also see the cable which is flexible enough so as not to think about it’s angle to the adapter.

  • Here is a picture of the same adapter in my phone, a far better match, there is no 2mm gap and with a case on the phone, hardly visible. My reason for buying was the phone.



I had a similar pattern of breakage only 3 months into normal use. Pretty disappointing but after contacting support, they were pretty prompt about offering a replacement. I hope this issue gets addressed though, would be annoying to have to deal with this every few months

Anyone else have trouble with fraying charger cable ends? My friend wrapped up both ends of my charger cable with jute!


Note that folks who are seeing the cable fray after normal usage within the warranty period, you should reach out to Framework Support for a replacement cable. We’ve root caused this with our cable supplier and believe that there was a limited number of cables where molding of the sleeve wasn’t done at the optimal temperature. They’ve since adjusted the manufacturing process to resolve this.

It is still normal TPE-jacketed cable though, so over heavy use over time, there is risk of the jacket wearing at stress points. This is part of the reason we designed the USB-C cable to be detachable and replaceable. Much cheaper and less wasteful to replace a cable than a whole power adapter!


I hate the 90 degree turn so I also flipped the cable to connect that side to the brick. That might have contributed to the extensive splitting I got.

About to get a 3rd party cable as replacement.


I’ve always used my charging cable with a magnetic clip. Saved my bacon a couple of times.
Noticed today that the cable has split


Yet if I’m not mistaken, Frame.Work forces us to buy the entire power adapter set to replace one cable? How is that not wasteful and cheaper?

In anticipation of:

So 2 weeks after the warranty expired my power cable has split apart.

You will note there that Framework has responded and I think they are likely to forego the 2 weeks as they recognised there were some duff cables.

A warranty expiry only really means that it can be used to thwart a claim but where something clearly has failed unreasonably then the manufacturer is still liable.

My cable is, most of the time as in the image. The loop is to ensure the end by the computer does not get a lot of strain from movement.

I also have two outlets than the computer is moved between during the day/evening and in the evening is as the model infers is on my lap and I’m up and own all over the place whilst plugged in, hence the loop fixed to a steel board, which is also used to help cooling.

Ever few weeks the cable is rolled up and backpacked some hundreds on miles and pulled out to use at various locations for a few days.

So far so good :crossed_fingers:

this repair-friendly company forces you to buy the entire adapter set of three items for $49

Where did you get that idea, no one is forcing you to do anything. You are free to buy what you want, for example a 100W USB C to USB C cable. ??

This has replaceable 1m AC and 2m right-angle USB-C cables.
What kind of power adapter can I use with my Framework Laptop?


So 2 weeks after the warranty expired my power cable has split apart. The thing is, this laptop just sits there. I’ve coiled/uncoiled the cable at most 3-5 times in the year that I’ve had it. I have 10 year old laptops with cables I’ve abused far more that haven’t split apart.

I hate to say this but if a “repair-friendly” laptop = cheap parts that you HAVE TO replace often with the added expense of time and stress, this’ll be my last repair-friendly product.

EDIT: holy smokes…and this repair-friendly company forces you to buy the entire adapter set of three items for $49 + shipping when I just need to repair the one cable? That’s pretty bad…for me…for the planet…

The good news is you can get a high quality cable elsewhere.