[SOLVED] FW13: Need some help updating Fingerprint sensor [Linux noob]

Which Linux distro are you using?
Fedora

Which release version?
fedora 41 (gnome 47)

Which kernel are you using?
Linux 6.12.7-200.fc41.x86_64

Which BIOS version are you using?
03.05

Which Framework Laptop 13 model are you using?
12th Gen Intel® Core™ i5-1240P × 16


Please excuse the possibility of this being a dumb question. Though I have been using Linux for a couple of years, im not very proficient with the deeper lvl functionality.

I am having some trouble updating the fingerprint sensor through gnome software. Im trying to update from version 01000252 to 01000334.
Gnome software shows the error “Device cannot be used during update.”

I have tried:
Rebooting (many times)
loggin in without using fingerprint
Sudo dnf upgrade

2 Likes

Try initiating the firmware upgrade in a terminal. the command for it is sudo fwupdmgr upgrade

That will initiate the firmware upgrade for all available devices and should either succeed or give a more detailed error message that will allow to figure out what’s causing the issue.

Example output (without available updates since i dont have any to apply)

█▓▒░accalia@Framework16░▒▓██▓▒░ Sat Jan 04 10:45:42 
~/ sudo fwupdmgr upgrade
[sudo] password for accalia: 
Devices with the latest available firmware version:
 • System Firmware
 • UEFI dbx
Devices with no available firmware updates: 
 • AMD Radeon RX 7700S
 • Fingerprint Sensor
 • Hub
 • SSD 990 PRO 1TB
█▓▒░accalia@Framework16░▒▓██▓▒░ Sat Jan 04 10:46:02 
~/ 
3 Likes

Thank you! You’re a legend. That worked perfectly!

1 Like

Happy to help. :slight_smile: