Stuttering cursor in Windows desktop on external displays

Ryzen 5 7640U
Windows 11
AMD Adrenalin 24.1.1
Driver Version: 31.0.24002.92
External display: Lenovo Lenovo G27q-20 via DisplayPort expansion card.

I’ve been having a weird issue with the cursor in the Windows 11 desktop, that only occurs on external displays. I thought it was only me until I stumbled across this Reddit post with people experiencing the same problem on Thinkpads with these recent AMD processors.

Until then I’d found no mention of my issue anywhere.

When moving the cursor around the desktop it will “catch” against the edge of elements (icons, start menu, taskbar buttons) as it moves. This doesn’t happen within applications. It only seems to be with items that have a “hover” mask that changes the appearance when the cursor moves over it.

It only happens on external displays - the problem doesn’t arise on the laptop display.
It happens when using the inbuilt touchpad or external mice too, so it appears to be limited to just external displays, regardless of input method.

I don’t see this in Ubuntu.

Is anyone else experiencing the same issue?

1 Like

Adding in a couple of suggested links to other forum posts on similar issues.

Fedora - Random screen flickering on T14s Gen 3 AMD in Fedora 37

Windows - T14s Gen4 AMD - Display driver lag, mouse cursor stuttering, YouTube dropping frames

Late to the party but…
FW13
Ryzen 7640U with Radeon 760M iGPU
Windows 11 pro - clean install
AMD Adrenalin 24.7.1 (latest)
Latest drivers, firmware and windows updates.
External display - about 6 different models i have tried via HDMI expansion card, USB-C hub with HDMI and native USB-C input, ranging from cheap 1080p to expensive 4k.

And i’m facing the same problem as the original poster.

I have issues with VLC playback and cursor lagging/skipping when moving over various UI elements like edge of windows, icons and buttons and dragging windows.
This happens more if the external monitor is selected as primary.

I have tried many things, but only disabling PSR via registry helped.

Also i’m not able to enable AMD FreeSync. With all (AMD FS capable) monitors i tried it simply says “Not supported” in the Adrenalin.

I missed this and just posted about the same thing here:

http://community.frame.work/t/possible-firmware-issue-with-amd-framework-13-mouse-screen-latency-lag-freezing/55532/2

It is pretty frustrating

I have the same issue, but it isn’t just the cursor or video playback—it’s my whole screen. I was able to capture it with my phone in slow motion, and it seems to hang every second or so.
And yes, it only happens on external displays. I fiddled with the settings, and sometimes, making changes in the Gaming and Graphics section of AMD Adrenalin temporarily fixes it. Also, my FreeSync isn’t working either. At first, I thought it was just my cheap monitor, but seeing other people with the same problem makes me think it could be the laptop or the driver.
Either way, something is wrong, and it needs to be fixed ASAP. It really bothers me.
You can fix it if you turn of the Internal Display. For Whatever Reason that fixes the Stuttering.