Hello! I recently bought a new Framework Desktop and installed Linux on it. For the most part it has been working great, but I have been having trouble getting my Tascam US-16x08 audio interface to work on the computer. I should note, my headphones still work when plugged directly into the computer. Also of note, I’m pretty new with using Linux, so bear with me, haha.
ISSUE SUMMARY AND MY TROUBLE SHOOTING ATTEMPS:
I first tried to install Linux Mint. The first night I used the computer, the interface worked perfectly. Audio played back, recorded, and ultimately interfaced with the computer without any noticeable issues. However, when I restarted the computer the next day, the interface suddenly ceased playing back audio (it still recorded, but this functionality also stopped working when I tried troubleshooting again a day or two later).
After a fair bit of troubleshooting (restart computer, unplug interface from computer and power for a day, check all the connections in ALSA Mixer, Jack, Pulse Audio…), I was unable to make any progress. Not knowing what else to do, earlier today, I tried installing Ubuntu Studio instead. Whilst the audio worked as expected in the pre-install OS test that was running from my USB stick, I encountered the exact same audio issues once I fully installed the OS.
I even tried asking Chat-GPT what this issue may be. After a bit of troubleshooting, it suggested that it may be a hardware issue, particularly related to the newer USB inputs and the computer’s software that governs it (Desktop has USB 3.2 inputs, and my interface uses USB 2.0). Could this be related, or is Chat-GPT sending me on a wild goose chase?
At this point, I’m completely out of ideas. I’ll provide some system information below via the “sudo lshw -short” command (with Ubuntu Studio currently installed and with my interface active and plugged in). Let me know if you need any additional information. Any help would be greatly appreciated!
SYSTEM REPORT:
H/W path Device Class Description
system Desktop (AMD Ryzen AI Max 300 Series) (FRAMDACP02)
/0 bus FRANMFCP02
/0/0 memory 1MiB BIOS
/0/4 processor AMD RYZEN AI MAX 385 w/ Radeon 8050S
/0/4/5 memory 640KiB L1 cache
/0/4/6 memory 8MiB L2 cache
/0/4/7 memory 32MiB L3 cache
/0/13 memory 32GiB System Memory
/0/13/0 memory 4GiB Synchronous Unbuffered (Unregistered) 8000 MHz (0.1
/0/13/1 memory 4GiB Synchronous Unbuffered (Unregistered) 8000 MHz (0.1
/0/13/2 memory 4GiB Synchronous Unbuffered (Unregistered) 8000 MHz (0.1
/0/13/3 memory 4GiB Synchronous Unbuffered (Unregistered) 8000 MHz (0.1
/0/13/4 memory 4GiB Synchronous Unbuffered (Unregistered) 8000 MHz (0.1
/0/13/5 memory 4GiB Synchronous Unbuffered (Unregistered) 8000 MHz (0.1
/0/13/6 memory 4GiB Synchronous Unbuffered (Unregistered) 8000 MHz (0.1
/0/13/7 memory 4GiB Synchronous Unbuffered (Unregistered) 8000 MHz (0.1
/0/100 bridge Advanced Micro Devices, Inc. [AMD]
/0/100/0.2 generic Advanced Micro Devices, Inc. [AMD]
/0/100/1.1 bridge Advanced Micro Devices, Inc. [AMD]
/0/100/1.2 bridge Advanced Micro Devices, Inc. [AMD]
/0/100/2.1 bridge Advanced Micro Devices, Inc. [AMD]
/0/100/2.1/0 enp191s0 network Realtek Semiconductor Co., Ltd.
/0/100/2.3 bridge Advanced Micro Devices, Inc. [AMD]
/0/100/2.3/0 wlp192s0 network MEDIATEK Corp.
/0/100/2.5 bridge Advanced Micro Devices, Inc. [AMD]
/0/100/2.5/0 /dev/nvme0 storage WD_BLACK SN7100 1TB
/0/100/2.5/0/0 hwmon3 disk NVMe disk
/0/100/2.5/0/2 /dev/ng0n1 disk NVMe disk
/0/100/2.5/0/1 /dev/nvme0n1 disk 1TB NVMe disk
/0/100/2.5/0/1/1 volume 1074MiB Windows FAT volume
/0/100/2.5/0/1/2 /dev/nvme0n1p2 volume 930GiB EXT4 volume
/0/100/8.1 bridge Advanced Micro Devices, Inc. [AMD]
/0/100/8.1/0 /dev/fb0 display Advanced Micro Devices, Inc. [AMD/ATI]
/0/100/8.1/0.1 card0 multimedia Rembrandt Radeon High Definition Audio Controller
/0/100/8.1/0.1/0 input11 input HD-Audio Generic HDMI/DP,pcm=3
/0/100/8.1/0.1/1 input12 input HD-Audio Generic HDMI/DP,pcm=7
/0/100/8.1/0.1/2 input13 input HD-Audio Generic HDMI/DP,pcm=8
/0/100/8.1/0.1/3 input14 input HD-Audio Generic HDMI/DP,pcm=9
/0/100/8.1/0.2 generic Advanced Micro Devices, Inc. [AMD]
/0/100/8.1/0.4 bus Advanced Micro Devices, Inc. [AMD]
/0/100/8.1/0.4/0 usb1 bus xHCI Host Controller
/0/100/8.1/0.4/0/1 bus 2-Port USB 2.0 Hub
/0/100/8.1/0.4/0/1/1 card1 multimedia US-16x08
/0/100/8.1/0.4/0/1/2 input10 input Logitech Gaming Mouse G300 Keyboard
/0/100/8.1/0.4/1 usb2 bus xHCI Host Controller
/0/100/8.1/0.4/1/1 bus 2-Port USB 3.0 Hub
/0/100/8.1/0.6 card2 multimedia Family 17h/19h HD Audio Controller
/0/100/8.1/0.6/0 input15 input HD-Audio Generic Mic
/0/100/8.1/0.6/1 input16 input HD-Audio Generic Headphone Front
/0/100/8.1/0.6/2 input17 input HD-Audio Generic Front Headphone Surround
/0/100/8.2 bridge Advanced Micro Devices, Inc. [AMD]
/0/100/8.2/0 generic Advanced Micro Devices, Inc. [AMD]
/0/100/8.2/0.1 generic Advanced Micro Devices, Inc. [AMD]
/0/100/8.3 bridge Advanced Micro Devices, Inc. [AMD]
/0/100/8.3/0 bus Advanced Micro Devices, Inc. [AMD]
/0/100/8.3/0/0 usb3 bus xHCI Host Controller
/0/100/8.3/0/0/2 bus USB2.1 Hub
/0/100/8.3/0/0/2/1 bus USB 2.0 Hub
/0/100/8.3/0/0/2/1/1 generic EPSON Scanner
/0/100/8.3/0/0/2/2 input5 input Logitech USB Keyboard System Control
/0/100/8.3/0/0/3 communication Wireless_Device
/0/100/8.3/0/1 usb4 bus xHCI Host Controller
/0/100/8.3/0/1/2 bus USB3.2 Hub
/0/100/8.3/0.3 bus Advanced Micro Devices, Inc. [AMD]
/0/100/8.3/0.3/0 usb5 bus xHCI Host Controller
/0/100/8.3/0.3/0/1 input2 input UGTABLET UE16
/0/100/8.3/0.3/1 usb6 bus xHCI Host Controller
/0/100/8.3/0.4 bus Advanced Micro Devices, Inc. [AMD]
/0/100/8.3/0.4/0 usb7 bus xHCI Host Controller
/0/100/8.3/0.4/1 usb8 bus xHCI Host Controller
/0/100/8.3/0.5 bus Advanced Micro Devices, Inc. [AMD]
/0/100/8.3/0.6 bus Advanced Micro Devices, Inc. [AMD]
/0/100/14 bus FCH SMBus Controller
/0/100/14.3 bridge FCH LPC Bridge
/0/100/14.3/0 system PnP device PNP0c02
/0/100/14.3/1 system PnP device PNP0b00
/0/100/14.3/2 system PnP device PNP0c02
/0/100/14.3/3 system PnP device PNP0c01
/0/101 bridge Advanced Micro Devices, Inc. [AMD]
/0/102 bridge Advanced Micro Devices, Inc. [AMD]
/0/103 bridge Advanced Micro Devices, Inc. [AMD]
/0/104 bridge Advanced Micro Devices, Inc. [AMD]
/0/105 bridge Advanced Micro Devices, Inc. [AMD]
/0/106 bridge Advanced Micro Devices, Inc. [AMD]
/0/107 bridge Advanced Micro Devices, Inc. [AMD]
/0/108 bridge Advanced Micro Devices, Inc. [AMD]
/0/109 bridge Advanced Micro Devices, Inc. [AMD]
/0/10a bridge Advanced Micro Devices, Inc. [AMD]
/0/10b bridge Advanced Micro Devices, Inc. [AMD]
/0/10c bridge Advanced Micro Devices, Inc. [AMD]
/1 power UNKNOWN
/2 input0 input Power Button
/3 input1 input Video Bus