It’s not common on laptops (in fact, I haven’t seen a laptop use a toolless SSD mounting method). I have previously suggested that the team could explore this for future revisions though.
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Same, however I have also not seen many laptops actively endorsing for the user to install the ssd themselves.
The rubber plunger mount (that is used on a bunch of external ssd cases) would probably already work with the current mainboards if you could remove the insert. or hell just a simple plastic clip.
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The rubber plunger would work but isn’t that great (have a ssd enclosure that uses one) but I have suggested the rotating clip one.
I don’t overly like those XD.
But probably anything would help.
Is this the screw for the long or short nvme card slot?
Mine has not broken, but I wish to know which one if I ever need to remove my nvme card.
Also, what size is the screw? Maybe using a philips/PH0 head screw would be stronger?
I think this is the solution here!
Just use these dimensions and put a PH0 on there. This would use less area and therefore provide more area for the head to thread connection.
Do we know the dimensions? Or can framework submit the dimensions? Mine is not broken but if I knew the dimensions, I would replace it for the phillips one.
Well, according to the PDF diagram of the mainboard.
The SSD screw standoff is:
16 SSD Standoff ES00000O100 STANDOFF 1.4H 5.0D 0.8H 1.0D M1.4 A
So, it looks like one needs a M1.4 screw.
The D is diameter, so I think the screw hole is 1.0D, and the outside diameter of the standoff is is 5.0D.
I don’t know how long the screw thread can be, or how thick the screw head can be.
I think the maximum clearance for the head is 1.2mm, so the 0.8H figure is probably for the screw head.
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This just happened to my FW 16. Not a great first impression 
Sorry to hear that I see that you have already contacted our support team, they should help you out with the replacement.
FW opted for replacing the whole mainboard.
I have received and installed it according to the replacement guide.
I now have a running system.
A lot of trouble for a little screw.
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Thanks for taking the time to let us know. I’m pleased that you’re up and running.
Dino
I came on here a few weeks ago because we had the same problem and I was very nervous if Framework would make good on this issue. I was nervous because this was my first experience with this company and not sure what to expect. They sent a new main board and we got it installed and all is good now. I can now say I am definitely a Framework fan! They make good and stand behind their products. I will recommend them to anyone that is looking for a new laptop. Of course I do hope they can figure out a way to make the screws better so others don’t continue to have this issue, but at least I know now they will make sure to make it right to those that do. Thank you Framework support team.
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