[TRACKING] Fingerprint reader failing to register on 13th gen

Happy to test. Ubuntu 23.04 on 13th gen Intel. I have already updated the fingerprint firmware via Windows 11 in a VM.

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Framework 13, feel free to contact me. I’ve got a recently installed system and I didn’t try and fix it so its clean. I’m running Ubuntu 22.04 with KDE on top.

I’ve been a sysadmin/programmer/SRE for 30+ years. I’ll give you complete feedback.

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framwork 13th gen, fedora 38
I’m happy to help test

Running Fedora 6.4.4, please contact me for additional information!

Happy to test.

Framework 13 (13th gen)
Currently Fedora, but happy to swap to Ubuntu if needed.

I’m willing as well, I’m running intel 13th gen Ubuntu 22.04.2

I set my Framework Laptop 13 (13th Gen Intel) with Ubuntu 22.04 today and attempted to set up the fingerprint reader, but it said it “Couldn’t claim” it.

I’ve searched for a while now and even installed a driver or two I thought would work, but nothing made any difference.

I’ve read that it is compatible, isn’t compatible, and I don’t know which one is right. Is it supported or not?

I’m also open to switching my distro, if it’s supported on another.

Are you dual booting? If so, only one OS can claim the fingerprint sensor.

If not, it’s a known issue that’s currently being worked on.

This is a known issue due to the vendor updating firmware.
See: Fingerprint reader failing to register on 13th gen - #95 by Isaac_Trefz
From what I’m seeing, they are actively testing a fix now.

I’m not dual booting. I guess I’ll just do without the feature for the time being and wait for a fix. Thanks to both of you!

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I’m also happy to test if you need any more people.
13th gen i5, Fedora 38

Weird request, however, can all who are interested in helping indicate if they’ve ever run Windows on their 13th gen - we ask this as there are considerations here. Just update your existing posts in this thread with this detail

Ran Windows at one time - Yes/No

If unable to edit previous post, examples below are just fine.

I haven’t reported this before, but I’m also seeing this same issue. To answer the question;

Ran Windows at one time - No

Running 13th Gen i5, Linux Mint 21.2

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Wasn’t able to update my existing post?
Ran Windows at one time - No

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Not certain how to update post, so just re-posting with update.

Ran Windows at one time -No

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“Ran windows at one time” – No

@Kreese @Kyle_Wendholt @Michael_Sheldon @Richard_Simmons please check your forum DMs - please keep coms to DMs as I need to make sure folks with unrelated issues are not skewing the results by trying this without vetting.


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I couldn’t update my previous post. I have never run windows on my framework 13.

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Check DM please. @jnials