We need to provide some clarity here as there continues to be some misinformation being communicated. An RTC battery with full capacity and a full charge can last up to 80 days without charge, so there is not a requirement for charge every week. If the battery has been deep cycled (drained to a very low voltage and then charged) a number of times and has reduced capacity, charging once a week for a few hours can help make sure it does not drop below required voltage. If the battery has been deep cycled too many times and the RTC battery is no longer holding significant voltage, customers are to contact Framework Support and they will provide a complimentary RTC battery replacement, regardless of warranty status, for 11th Gen Intel Core Framework Laptop purchases.
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