Hi everyone, I’m trying to install Ubuntu LTS 20.04 from a bootable USB drive but comming to the proper instalation it only detects the usb drive as /sda it doesn’t detect my WD_BLACK SN850. I’ve tried several times to fit the SSD snug in it slot and it seems ok but doesn’t solve the issue. When …

Turn off Secure Boot. Also in the BIOS set “New Boot Device Priority” to either First or Last, not Auto. I believe Auto sets the first device detected as the only boot device and may stop looking once it finds your USB. First/Last looks for all of them and sets the first one it detected as first (o…

I think you missunderstood. I boot alright and I can start the installation process but I get stuck middle of it See the picture: G-parted detects both external USB drive but not my internal SN850 [Capture d’écran du 2022-04-08 13-58-24]

But is the SSD seen in the BIOS? See my comments about First/Last. Also if Secure Boot is on, the installer may still run but it will be trying to install secure boot keys to a special EFI partition on the drive. If the drive has previously had an MBR, this new all-UEFI system without CSM may not e…

I get to access the boot manager but → no sign of my internal SSD [bootmanager]

I don’t find the BIOS but the EFI doesn’t show sign of the internal SSD either [boot]

logically the same happens on the EFI boot order [EFI] and I don’t find any “secure boot” option

I did finally find the secure boot option and disabled it but problem remains my SSD isn’t detected… thanks for your help so far and for any new input…

Trying a different approach - can you see if Windows can access it and update the firmware while you’re at it? [image] [Guide] Updating ssd firmware using windows .vhd + ventoy Linux I finally went through the hassle of getting my WD drivers updated. The basic…

Ok I will look it up though it could take me a few days. So no worries if I’m absent I’ll keep you posted when ever I get a chance to work on the subject

You should probably contact Support, they probably have better troubleshooting ideas than I do! Fix Consumer Electronics We know consumer electronics can be better for you and for the environment. Unlike most products, ours are open for you to repair and upgrade …

Undetected SSD while attempting Ubuntu LTS 20.04 instalation

Community Support

BURG_Benoit April 11, 2022, 3:41pm 14

that’s how the SSD is now inserted and working.
hoping my two pictures might help someone in the future.

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Undetected SSD while attempting Ubuntu LTS 20.04 instalation

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