When I try to login it fails, and I read "Captcha verification failed, please try again."

General Topics
22

@Bumblebee thanks for letting me know, I will pass this on to the internal team!

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23

I am seeing this issue with Firefox and Safari. I enter my credentials and when I click login, it almost instantly says Captcha failed. If I wait a bit and try again, it will sometimes work, sometimes not. It generally takes two or three attempts before it finally signs me in.

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24

Hey @BigT thanks for the report. We have an improvement going out soon to try to help with this, likely tomorrow.

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25

After being unable to log in for a week or so, I was able to get past the captcha using the “wait 30 seconds” trick. This is rather irritating.

26

In the 10 days since, I read the suggestion to try waiting 30 seconds, it’s been 100% consistent for me.

If I try to log in fast “Captcha verification failed, please try again” without fail. And when I wait, it logs me in no problem, also without fail.

If it’s possible to change the error message to something like: “Captcha verification failed, please try again. If you get this multiple times, then please wait 1 minute before trying again.” it might help a good number of people.

27

As of yesterday evening, the log in button is grayed out with a little spinning icon for about 5-10 seconds. Then it becomes clickable. At that point, it has always worked for me.

It’s not a perfect system, but it seems like the wait is baked in now.

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