Edit from Framework
If you have an 11th Gen system or Mainboard, you can now reach out to support to request a free ML1220 RTC Battery or an RTC Battery Substitute module. To make the request process go smoothly, enter the email address that you ordered the 11th Gen product on and/or include photos of the system and Mainboard serial numbers.
Original post below
Like some others with the 11th Gen mainboard, I’ve had issues with my framework’s CMOS/RTC battery draining, forcing me to either plug in a charger or reset the mainboard to get it powered up. Since this issue started occurring for me, it has dramatically worsened over the course of the past month, occurring if I leave it unplugged for more than a few hours.
In another topic regarding this issue, a poster helpfully suggested that I should replace the CMOS battery. I think this makes sense, the health of the battery must be bad for the issue to occur so frequently. Here’s where I run into an issue: where exactly do I purchase a replacement CMOC/RTC battery?
The framework uses an ML1220 rechargeable battery on the mainboard. As far as I know, it is NOT compatible with any other battery (such as the more commonly available CR1220), it must be an ML1220. The battery my laptop came with is Maxell brand, but I’ve had trouble nailing down where to buy another one. Amazon has a listing, but it’s unavailable and doesn’t have proper product images. There’s another Amazon listing for an off-brand battery, for which I’m awaiting delivery, but so far this is the ONLY ML1220 I’ve found for purchase. Ebay has a few listings as well, but I’m hoping to buy a reputable brand battery new from a first party vendor.
I asked Framework support for a recommendation regarding a reputable vendor for the ML1220, here was their response:
At this time, we do not recommend a specific brand or model of ML1220 battery.
However, you can share your insight in our community forum by clicking this link.
Let us know if you need anything else. Have a nice day!
Either they don’t know or perhaps they misread the question, so I’m taking their advice and going to the community. Has anybody else replaced this battery yet? Does anybody have a lead on where we should be buying these from? It’d be great if Framework could sell them in the marketplace. I just want to be able to use my laptop like normal again (until the next ML1220 goes bad ).
EDIT: Should’ve mentioned I’m looking for a US based vendor, or at least one who will ship to the US.