Bad cable?

[MJ1]

Welcome to the forum.
You should contact support. They should replace it for you.

[SOLVED] Charging cable split and frayed

Note that folks who are seeing the cable fray after normal usage within the warranty period, you should reach out to Framework Support for a replacement cable. We’ve root caused this with our cable supplier and believe that there was a limited number of cables where molding of the sleeve wasn’t done at the optimal temperature. They’ve since adjusted the manufacturing process to resolve this. It is still normal TPE-jacketed cable though, so over heavy use over time, there is risk of the jacket…

@Jesse_Leonard

Kind of crap that they charge you extra (not just included in the price) for the charger

It’s not really charging extra, it’s just breaking it out as an option. Some people already have suitable USB-C chargers, since they are used for many laptops these days. If Framework just included it, and it wasn’t optional, then the price of the laptop would have to be higher. While some of the cables have an issue, the charger is quality and not cheap. Someone made a video of the charger being disassembled and analyzed piece by piece
youtube.com/watch?v=XyG8QEe6GIk