Cheap quality Power cable


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Have you contacted support? There was a known issue with some of the power cords and at one time, they were replacing them for free. I don’t know how old your cord is or if they are still replacing them, but I’d reach out to support.

Also, welcome to the community!

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Thank you BigT.
I have not contacted support. Thanks for the inputs.

I will reach out support.

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Yeah, see what support says. I have two of these that I use frequently and have NEVER had an issue like that.

Also you might want to use the angled end on the laptop side. On your photo it looks like the charger rests on the cable, which probably creates some unnecessary stress.

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+1 - but I’m not sure this is the full source of the problem.