Hi @Scott_H,
We’re sorry about the miss in expectations here as we are now fully in-stock and are shipping within 5 business days. As such, we’re capturing payment quickly to prepare for shipment and are communicating orders to our 3rd Party Logistics partner almost immediately to prepare the shipment.
https://twitter.com/FrameworkPuter/status/1680070755042852864
If you need to modify or update your order, we’ll need to attempt to stop the shipment, cancel the order, and have you place it again as it has already been communicated to our partner for shipment.
I’ve communicated the messaging confusion to our Marketplace team and they will work on addressing this. Please let the Support agent know that you’d like the order canceled and we’ll work to stop the process.