I have a problem where my USB ports don’t seem to provide enough power. For example, a drive will connect fine as USB 2 but not as USB 3 (or if it does manage to connect as USB 3, it will randomly disconnect later. USB 3 has higher power requirements than USB 2, by the way.) I started using an Anker powered USB-C hub which I plug my 1 TB expansion card and USB-A backup drive into, and everything works great through the powered hub. If I don’t power the hub then the drives can be flaky again. These are some of the clues that this might be a power situation.
Edit: I just want to clarify that I saw an analogy to your situation because one of the symptoms my USB-A drive has when failing to show up after connecting it is that the drive’s light turns on, but the drive itself doesn’t show up (as described in my Quirky USB port post).
I’ve been talking to support on-and-off for over a year about it, replaced my mainboard, replaced my 1 TB expansion card, but we still haven’t figured out a solution.
I’m curious how many people have similar problems and whether anybody has solved them?
Does everything work OK if you plug into the Anker hub? If not, sorry for the hijack and I’ll delete this post! But I keep wondering if a lot of people have some sort of power related USB issues with the Framework laptop. This is based on other threads, especially the 1 TB Expansion disconnect thread, which I wish we could unlock because I have more insights to share in it! 