Is anyone having trouble with a loose expansion card slot. This is not the card itself, as I bought a new one and had the same issue. It’s the female usb-c port actually on the laptop itself. I had a wireless mouse receiver plugging into an expansion card and I think after putting it in my laptop case throughout its life had made the port loose.
Anyone got a fix for this, can the port be replaced or secured inside the laptop?
Yeah, I’ve tried it on a completely new one and it’s still the same. The USB device loses the connection when plugged in and the cables moved around - it’s very temperamental.
Would this be covered under warranty? I’d rather they do it than me tbh but if it’s an easy fix I can give it a go.
Cheers for the reply/help
Sounds like you need to raise a support ticket and work through their debug process.
It will probably be Thursday or Friday befor ethey get back to you if you put in a ticket immediately.