11th Gen Intel Core BIOS 3.20 Release and Driver Bundle Update

Well, I’m a little late, but you could try to reboot the embedded controller (EC):

  • turn the laptop off (complete shutdown, no suspend, no hibernation)
  • plug out everything (power, other peripherals)
  • wait a couple of minutes
  • plug in power
  • turn the laptop on again
  • check if it starts charging (color of LED)
  • check if mouse, keyboard, etc work again

And, on an unaltered 11th gen., disconnect the RTC battery.

My subject was: 3.10 → 3.20, gets “Secure flash interface failed! / Interface return error code 0x02)”, before some kind soul moved my post here. My original FW13 with 11th gen Intel is unable to update from 3.10 to 3.20. Booted from a Windows 10 USB installer (with the bios update .exe on an SD Card) since my Windows 11 SD card stopped being recognized as bootable (dunno why, no message, but that’s Windows for ya). Do I need some particular intervening update first? Anybody know which one? Thx

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From searching that error it looks like you may need more space on your EFI partition.

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Thanks. I don’t have any hdd/sdd in the computer when booting from the USB with Windows 10 (which is mbr not uefi), so that seems like an unlikely issue. Where did you search for the error code? Thx

Found it here: BIOS update problems [SOLVED]

I don’t recall the inner workings of the windows bios updater, but I am wondering if it unpacks things into the EFI partition on the primary drive, then executes them from there on reboot? Absent an internal drive that obviously would not work. There have been a lot of threads around the BIOS updaters for various versions, perhaps there’s something in one of them that lays it out more clearly.

Best of luck getting your system updated.

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Seems you are on to something. When I plug in my (non-functional) Windows 11 SDD in an external case, but still boot from the Win10 USB installer, and run the Framework Bios Installer via Administrator cmd.com with the file on an SD card, it gets further! It takes the whole screen for the Insyde installer, but then stops with “Error: Invalid firmware image!!!” in a blue box. I’ve done sha256 of both copies of Framework_Laptop_13_11th_Gen_Intel_Core_BIOS_3.20.exe that I downloaded and the copy on the SD card, and they are all the same. So I’m having to put this off for a few days since I’m out of time. But helpful replies would still be gratefully received, esp. from the FW support team! Thanks.

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I don’t think that the windows version requires stepping from 3.10 → 3.17 → 3.19 → 3.20, but it might be worth trying. Maybe. Seems to add risk, but maybe you could try the first one from 3.10 → 3.17 and see if that works. Or possibly try a different USB or SD card. Good luck!

Hello @Kieran_Levin and @anon81945988,

Thank you again for your help. I have reinstalled Linux Mint from scratch and it’s working fine.

Vincent

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Well, I found another Windows 11 disk and it booted fine and the installer worked. Case closed. Thanks for listening.

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Thanks for the follow up, and glad to hear that it worked!

How do I verify if driver bundle did update just open system info and see ? I got some error fnram or something and press any key to continue on cmd prompt

Yes I am not talking about bios but the drivers bundle on windows. I did check fingerprint reader driver it still shows old version
I get this error

Yes and it is windows 11

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thanks, do we have any other way to update

Fingerprint is 2021 driver

The other topic mentioned why it is not working someone sent the link here and bot deleted it

sorry, i was typed last reply on phone, i meant fingerprint driver it is from 2021 (3.12804.0.140) only not like 2024 or the version mentioned in the bundle. doesn’t it mean bundle didn’t update driver?

As i said previously (refer screenshot) in the gives an error message. The post @Second_Coming linked he mentioned that framework is using some option which was removed in latest insider build.

Hi Amoun see this topic from other user

I didn’t quite understand your post initially, so I held off replying as I was waiting to check the driver version from the BIOS. Since WMIC is enabled on my system, that’s not the issue. I ran the bundle.exe again a few minutes ago and encountered the same “folder missing” error. Meanwhile, three unrelated Intel drivers appeared in Windows Update, which I’ve just installed. One of those was the Intel Display Driver, version 32.xxx.xx.xx. Regarding the Intel Management Engine, I’m currently on version 2406.5.5.0 from August. I posted to ask for suggestions on how to confirm whether the driver package bundle ran successfully, I had no ideas. but I’m unsure if the issue lies with just that driver or the entire package.

I also didn’t fully understand the part where you said, “That also refers to the driver package not running. You didn’t mention that, even though I asked.” Could you clarify that?