12th Gen issues Ubuntu 24.04.1 LTS won't turn off

Which Linux distro are you using?
Ubuntu 24.04.1 LTS

Which release version?

Which kernel are you using?
Linux 6.8.0-45-generic x86_64

Which BIOS version are you using?
03.05

Which Framework Laptop 13 model are you using?
12th Gen Intel® Core™

The power button light doesn’t go off and the fan continues to run after clicking “Power Off”->“Power Off…”
Restart also fails.
Hibernate and Suspend also aren’t working but I’d rather focus on Power Off first…

journalctl -b -1 -r Has some output like this:

Sep 22 01:19:44 name systemd-journald[37161]: Journal stopped
Sep 22 01:19:44 name systemd-shutdown[1]: Sending SIGTERM to remaining processes...
Sep 22 01:19:44 name systemd-shutdown[1]: Syncing filesystems and block devices.
Sep 22 01:19:44 name systemd[1]: Shutting down.
Sep 22 01:19:44 name systemd[1]: Reached target poweroff.target - System Power Off.
Sep 22 01:19:44 name systemd[1]: Finished systemd-poweroff.service - System Power Off.
Sep 22 01:19:44 name systemd[1]: systemd-poweroff.service: Deactivated successfully.

Hi and welcome to the forum.

So you haven’t updated the BIOS to 3.08 ? Maybe try that . . .

I use Ubuntu 24.04 with the same kernel.

I close via the GUI not the power button and everything is fine.

However this is also a dual boot via GRUB2 with an option for Win 11

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They don’t have a zip file on that page (they say to stay on 3.04, which I’m already beyond, probably because I bought my 12th series late in the game)! So that means I would have to create a bootable windows drive and another drive for the MSI file to install it…

It’ll take me a few days to get to this - unless you have an easier suggestion :innocent:

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  1. Reset the EC by following the full power down reset guide
  2. Boot a live iso off usb and see if it shuts down correctly
  3. Isolate down to just laptop without any modules or peripherials and test

Am I missing something

https://downloads.frame.work/bios/Framework_Laptop_13_12th_Gen_Intel_Core_3.08d_EFI.zip