My new 7840U board arrived today, but it would not display anything on the screen (or external displays) at all. No BIOS, no nothing. Blink code is wggggggggggggrbgbggggg.
The first thing I suspected was the Crucial 2x16GB 5200MHz RAM kit I installed, which isn’t on the compatibility list. I figured that it not being on the list just meant that it hadn’t been tested, was I wrong?
Looks like the blink code might might be “SMM_IDENTIFY_FLASH_DEVICE”, though I’m not sure what steps I should take to fix that. Someone in the Discord server said that it might be missing the BIOS, so I contacted support.
Ah! Just put mine together and having similar problems. But for me the screen is completely blank. Tried 2 known good chargers and left it charging for a couple of hours. Charging light went from Orange to White after an hour or so, but nothing happens when pressing power button. I have one 32GB Crucial DDR5 - 4800 (was in my draw!)
Do I have the same problem as the OP?
Thanks in advance.
Got 5600 MT/s memory, same brand. Works great.
I see that the compatibility list only shows 5600, but it would have been nice if they let us know what will not work in addition to what will.