Audio delay with USB headphones

Community Support
1

I am using these headphones:
https://www.amazon.com/Etekcity-Scroll-Gaming-Headset-H7PX/dp/B01FDBZ7Q2/ref=cm_cr_arp_d_product_top?ie=UTF8

The audio coming from these headphones are delayed by 15-20 seconds. Youtube videos take 20 seconds to play , unless the sound is muted.
I suspect it is a driver problem. I use the default plug & play with Windows 11. However I don’t have the same problem on a different laptop. Does anyone else have this similar issue?

2

Hi @john_doe. Have you installed the latest BIOS 3.07 and drivers? Try updating the BIOS and drivers to see if that fixes the issue. You can download it through this link: Framework Laptop BIOS and Driver Releases

If this continues to be an issue for you, I would recommend submitting a ticket to our support team here: Framework | Support so they can ensure your laptop is performing as intended!

Thank you and stay safe!

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